Link to home
Start Free TrialLog in
Avatar of vladius
vladiusFlag for United States of America

asked on

DirectX Diagnostic seems to totally test fail. Is it telling me something?

Hi,

I am having serious issues with launching games on my new PC. I am trying to understand if my DirectX is to blame. I try to run the DirectDraw and Direct3D test in DxDiag utility and they both appear to fail. See screen shot attached for the exact error reports (bottom portion).

What is it telling me? What actions do I take to correct?

I ran the DirectX latest updater from MS website and it seemed to have patched some files, so I think I now have the latest version.

I have the following specs:
AMD Phenom X4 955 Black Edition
ASUS M4A79XTD EVO mobo
Crucial 2GB DDR3 memory (singel stick)
Diamond HD 2600XT video card (took it out from my old platform, so I know that there are no hardware issues here)
Latest Video driver is ATI 9.12
Win XP Pro, SP3
NET Framework 3.5 SP1

DirectX-Test-Fail-Screen.bmp
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Have you installed all the motherboard drivers?
http://asus.com/product.aspx?P_ID=vk9Pqxby9MjO0WHm
Avatar of vladius

ASKER

I can't figure out if the chipset software i have is the latest. waiting for the (very slow) download from ASUS site to finish and will report....
Avatar of vladius

ASKER

ok. i just confirmed that i do have the latest motherboard drivers.
I noted though, while i was waiting for the download to finish, that the PC Wizard and the ATI CheckVer both reported that I have a DirectX 9.0 April 2009 version, even after I downloaded and ran the latest version from MS website, which I believe is August 2009. What am I missing? Is this normal?

Thanks.
ASKER CERTIFIED SOLUTION
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of vladius

ASKER

I did rerun the full download from your link. Thanks for posting that, MASQUERAID!  This seems to have done the trick! Nothing wrong with the card, the mobo or the graphics drivers. Thanks a lot for your help.

Just as an FYI for others reading this, right about the time I reinstalled my DirectX as per MASQUERAID, I also did a quick memory tweak targetted specifically to resolving my bigger game crashing problem. Here it is.
1. Start regedit and backup your registry
2. Open HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
3. Find the "PagedPoolSize" key and set it to "FFFFFFFF" from the default value of 0
4. Reboot
That fixed the game crashing issue for sure. I don't know if that was any contributor to resolving the DirectX diag test fail problem that I originally posted here.
Avatar of vladius

ASKER

very quick response time and focus on the issue and all plausible potential workarounds.