troubleshooting Question

Loss of network & internet connection

Avatar of DarinOBrien
DarinOBrien asked on
16 Comments2 Solutions434 ViewsLast Modified:
We have a small office with 5 computers (one which serves as the file server) and DSL modem networked via an SMC Barricade router.  We also have a 10 port network switch connected to the router (for some other stuff including printers and a large outdoor sign that runs public service announcements, etc.).

Our problem is that the computers lose connection with the server and also lose their internet connections.  This happens every week or two.  I don't think it correlates with any specific event (e.g. power dips/surges/dropouts, etc...) but I can't be too sure about that.  The only solution I've found is to turn off the router and then turn it back on.  

I don't know much of anything about networking and the network was setup by the former owner.  Any help troubleshooting this would be greatly appreciated!  

Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 16 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros