troubleshooting Question

Your IMAP server wants to alert you to the following: Can't read attachment for message 3932 AOL Outlook 2007

Avatar of lrthames
lrthames asked on
Web BrowsersOutlookEmail Protocols
10 Comments1 Solution3989 ViewsLast Modified:
I am pulling my hair out. I have a client who uses Outlook 2007 to look at her AOL account with some 10,000 messages in it (don't ask).

We had to replace her hard drive due to errors on the drive. I have set up her AOL account with Outlook using IMAP. Now, she consistently gets messages like the one above and also messages saying "Your IMAP server wants to alert you to the following: 4494 (1032) That mail is not currently available.  

Now, I cannot look through all the messages on AOL to figures out which is message 4493 or 3932.
I have replaced the 2nd hard drive with a third one and get the same problem.

Here is how I set up Outlook:
incoming server : imap.aol.com
outgoing server: smtp.aol.com
Incoming  : port 143
Outgoing: port 587

Every time Outlook does a send/receive, these messages come up. And, it takes an incredibly long time to do a send/receive. Minutes go by. By the time the first is done, the next send/receive starts with the same messages.
It's making me crazy. Of course, this was not happening on her old hard drive so it must be some setting that's wrong but I cannot find any good help on Google or AOL.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 10 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros