troubleshooting Question

MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

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TestMonkey asked on
ExchangeBlackBerry
15 Comments2 Solutions9405 ViewsLast Modified:
A single blackberry user has the following error in my event viewer for the BES Server

{first.last@domain.com} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=CompanyName/ou=First Administrative Group/cn=Recipients/cn=first.last, ServerDN=/o=CompanyName/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE/cn=Microsoft Private MDB

User first last not started

I see the problem here ou=First Administrative Group was where the old exchange server was and ou=Exchange Administrative Group is where the new exchange server is.

I upgraded from Exchange 2003 to Exchange 2010, also upgraded BES from 4.1 to 5.0.1 MR1

How do I fix this issue?
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