troubleshooting Question

software fails in Windows 7

Avatar of anushahanna
anushahannaFlag for United States of America asked on
System UtilitiesPCWindows 7
11 Comments1 Solution663 ViewsLast Modified:
There is an accounting program that we run in Win XP and has never given any problems. The program reads off a database in one of the folders in 'Program FIles' folder, and it just reads of it, and starts every time. When we need to move it from one PC to another, we just copy the database and move it to the other computer and it always worked.

Now we wanted to get it into a new Win7 machine. The installation went fine, but when we try to open the software, we get errors.

The initial password is given my the software company, and it has not been changed. And the other XP Pc's work fine with the password. So we do not see that as the issue.

This is run on the PCs and not over a network. So we do not see any issues with that either.

Finally, it complains of port 3050. We ran canyouseeme.org, and it says "Error: I could not see your service on 81.214.221.26 on port (3050) Reason: Connection timed out" But it is giving the same error for Port 21,25,80 etc. So I wonder if something needs to be setup on the PC to have good connection to these services.

I turned off the Windows firewall, and also Mcafee firewall, but that did not help.

thanks for any help

Camelot-error-in-Win7.jpg
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