no internet access
Hi all
I have 1 PC connected to my broadband connection
The connection seems to be connecting OK
I receive an external IP address and default gateway and DNS server
When I ping www.google.com I get 4 good replies
The problem is that when I open internet explorer I receive a message that page cannot be displayed
Also I receive the same error message in Firefox
All the time I can ping Google
I have checked all the settings all seems ok
I have ran disk cleanup also I scanned for malware but found none just a few tracking cookies
Anyone know how I can get this fixed
Thanks
Robbie
I have 1 PC connected to my broadband connection
The connection seems to be connecting OK
I receive an external IP address and default gateway and DNS server
When I ping www.google.com I get 4 good replies
The problem is that when I open internet explorer I receive a message that page cannot be displayed
Also I receive the same error message in Firefox
All the time I can ping Google
I have checked all the settings all seems ok
I have ran disk cleanup also I scanned for malware but found none just a few tracking cookies
Anyone know how I can get this fixed
Thanks
Robbie
If you do nslookup gives you a correct answer?
example, if you do:
--------------------------
nslookup
> server 212.216.112.222
DNS request timed out.
timeout was 2 seconds.
Server predefinito: [212.216.112.222]
Address: 212.216.112.222
> www.google.com
Server: [212.216.112.222]
Address: 212.216.112.222
DNS request timed out.
timeout was 2 seconds.
Risposta da un server non di fiducia:
Nome: www.l.google.com
Addresses: 74.125.39.104, 74.125.39.103, 74.125.39.147, 74.125.39.105
74.125.39.106, 74.125.39.99
Aliases: www.google.com
>
--------------------------
If you are not one correct answer (as above), enter the DNS IP statically (eg. 212,216,112,222 this is an example of public DNS) and try to connect to the Internet.
example, if you do:
--------------------------
nslookup
> server 212.216.112.222
DNS request timed out.
timeout was 2 seconds.
Server predefinito: [212.216.112.222]
Address: 212.216.112.222
> www.google.com
Server: [212.216.112.222]
Address: 212.216.112.222
DNS request timed out.
timeout was 2 seconds.
Risposta da un server non di fiducia:
Nome: www.l.google.com
Addresses: 74.125.39.104, 74.125.39.103, 74.125.39.147, 74.125.39.105
74.125.39.106, 74.125.39.99
Aliases: www.google.com
>
--------------------------
If you are not one correct answer (as above), enter the DNS IP statically (eg. 212,216,112,222 this is an example of public DNS) and try to connect to the Internet.
ASKER CERTIFIED SOLUTION
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It shouldn't be but can you check your firewalls and make sure none are blocking web browsing?
ASKER
Thanks a lot lads
The problem I was having was from malware
I ran a scan with malware bytes and after the scan I was able to browse the internet
Thanks for all your help
The problem I was having was from malware
I ran a scan with malware bytes and after the scan I was able to browse the internet
Thanks for all your help
In IE - go to Tools | Options | Connections | LAN Settings
and make sure "automatically detect settings" and "Use a proxy server" are NOT checked.