troubleshooting Question

no internet access

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IP4IT StaffFlag for Ireland asked on
BroadbandWindows Networking
5 Comments1 Solution416 ViewsLast Modified:
Hi all

I have 1 PC connected to my broadband connection
The connection seems to be connecting OK
I receive an external IP address and default gateway and DNS server
When I ping  www.google.com  I get 4 good replies

The problem  is that when I open internet explorer I receive a message that page cannot be displayed
Also I receive the same error message in Firefox  

All the time I can ping Google

I have checked all the settings all seems ok
I have ran disk cleanup also I scanned for malware but found none just a few tracking cookies
Anyone know how I can get this fixed

Thanks
Robbie
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