[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange services Disabled and not starting

Posted on 2009-12-21
16
Medium Priority
?
343 Views
Last Modified: 2012-05-08
I have a problem with a new Exchange 2007 server i was building. I noticed that most of the exchange services where set to disabled and I've been having difficulty getting them started. I've tried to identify what services should be set to automatic. Mail stores are mounted and OWA is accessible but transport services amongst others will not start. I'm suspecious this might have been caused by a failed windows update.
0
Comment
Question by:Mark Ryan
  • 7
  • 4
  • 4
  • +1
16 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26095797
How far into the build are you?  It may be quicker to start the installation again that to trouble-shoot the problem you currently have.
Was everything working before the Windows Update?
I can't see an update setting the services to disabled - sounds like something else is wrong.
0
 
LVL 32

Expert Comment

by:gupnit
ID: 26096235
Hi,
Do you have enough resources on your Server?
I mean what is the RAM/HDD etc. Backpressure is the keyword from the symptoms here
Thanks
Nitin Gupta (gupnit)
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26096910
Backpressure does not disable services.
0
Free recovery tool for Microsoft Active Directory

Veeam Explorer for Microsoft Active Directory provides fast and reliable object-level recovery for Active Directory from a single-pass, agentless backup or storage snapshot — without the need to restore an entire virtual machine or use third-party tools.

 

Author Comment

by:Mark Ryan
ID: 26097679
Hi,

Luckilly we where at a fairly early stage. There is only a test mailboxes. We had started replicating Public folders but this wouldn't be a problem if we had to start again. I hadn't started configuring connectors or much else.

In relation to the Hardware it's got 16Gb of Memory and two quad core 2.83Ghz processors. Disks are 2 SAS 68Gb drivers Raid-1 and 4 SAS 136Gb Raid-5. Let me know if you need disk speeds on this.

We where able to get some of the services running by applying this http://msexchangeteam.com/archive/2008/07/08/449159.aspx

But I'm having problems connecting to this server via outlook.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26097870
As it is a new install - I would be inclined to wipe it and start again.  If it gives you trouble at the start, you can never be sure that it won't continue to do so further down the line.
0
 
LVL 32

Expert Comment

by:gupnit
ID: 26101360
I never said BP disables serives. I didnt read properly, I saw Transport and Mail, and quick response was BP.!!! A quick check was what I wanted. Mail Delivery.
I would be inclined to check my Setup Logs and Event Viewer, if you are interested in finding the reason, rather than just uninstalling !! Who knows you get same issue again. Run ExBPA and share the report.
 
0
 

Author Comment

by:Mark Ryan
ID: 26101425
One option I was considering was a reinstall. I'm assuming a reinstall of win 2008 and then reinstalling exchange with the setup /m:recoverserver option is the best way to do this.can you confirm if the  /DoNotStartTransport option is necessary.
0
 
LVL 32

Expert Comment

by:gupnit
ID: 26101511
When you say the setup is still in early stages, is the Exchange Server being installed in the Production Environment?
If you are setting up from scratch, then uninstall and go fresh
 
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26101522
I would start totally fresh rather than try to take a few short cuts especially if nothing critical is on the new exchange box.
0
 
LVL 13

Expert Comment

by:Vishal Breed
ID: 26102947
The problem has occurred since failed windows update; so it is important to know which DLL/EXE files were updated partially or the files changed might have caused the problem.

Please verify the updates as per installation, check articles which files are getting updated. It will help!!
0
 

Author Comment

by:Mark Ryan
ID: 26105768
Hi,
Just wanted to get back to you on a few of those questions.
Yea this server is part of our production environment.
I'm more familiar with the setup /m:recoverserver option than with the option of uninstalling it and removing public folders and connectors. (Some points/guidance/links on this would be great).
I'll go through the logs now to try and confirm what caused the issue.
0
 
LVL 32

Expert Comment

by:gupnit
ID: 26105916
ExBPA did it show anything yet?
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26106134
Here is the setup /m:recoverserver details (which you probably know):
http://technet.microsoft.com/en-us/library/aa998656(EXCHG.80).aspx
How to remove Exchange 2007 from a server:
http://technet.microsoft.com/en-us/library/bb123893(EXCHG.80).aspx 
0
 

Accepted Solution

by:
Mark Ryan earned 0 total points
ID: 26291545
Sorry i haven't had a chance to get back about this. We've tested the system over the last few weeks and it's working well, so the plan is to continue and move to it over the next few weeks. Thanks for all your help
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26292238
That's good news - hope it stays that way.  Please shout if you need more help.
Alan
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 26399054
No objections from me ;-)
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question