Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2406
  • Last Modified:

Deploying Crystal Reports Problem

Hi,
I get the following error when running a web application just deployed on our server. Server has Cr 9 and Cr10 redists installed

"Message: Could not load file or assembly 'CrystalKeyCodeLib, Version=9.1.5000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified."

The files in the bin directory of the web application are
CrystalDecisions.CrystalReports.Engine.dll  ( Version : 9.1.9800.0 )
CrystalDecisions.Shared.dll (Version 9.1.9800.0 )
CrystalDecisions.Web.dll (Version 9.1.9800.0 )

any ideas why this is happening and how to fix? have I been given the wrong versions of the dlls?

I do not have access to the source code, I am simply deploying the application.

I have another application deployed on the same server using Crystal Reports 10 and it is working fine.

Thanks in advance,
John
0
johnmc33
Asked:
johnmc33
  • 6
  • 4
  • 3
1 Solution
 
tbsgadiCommented:
Have a look at the following:

http:Q_21418943.html


Gary
0
 
johnmc33Author Commented:
Hi Gary,

I dont have access to the source code. I am redeploying the web app on a new server.

John
0
 
tbsgadiCommented:
It works on a different Server?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
johnmc33Author Commented:
Yes it is working on a different server but I currently dont have access to it.


0
 
tbsgadiCommented:
If you don't have the source code, make sure the configuration is the same on both servers.
0
 
mlmccCommented:
It looks like you are mixing sub-versions.  The error message refers to 9.1.5 and you have 9.1.8 installed for the other dlls.

mlmcc
0
 
johnmc33Author Commented:
Hi Mimcc,

The assembly version 9.1.5000 refers to file version 9.1.9800.0.

John
0
 
mlmccCommented:
There is a KEYCODE dll.

Are you installing the merge modules?

mlmcc
0
 
johnmc33Author Commented:
Hi Mimcc,

I have installed cr9netredist.msi and CRRedist2005_x86.msi on the server (another application is running fine with CR 10).

I registered the DLLs with regasm /tlb but still the same problem.

This is really wrecking my brain.

I dont have any merge modules to install ... do I need these and where can I get them ?

Thanks in advance
John
0
 
mlmccCommented:
The files you installed are for the .Net version of Crystal that comes with Visual Studio.

You can download them from
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm

Choose Crystal Reports and the appropriate version.

The merge modules are of type UTILITY

mlmcc
0
 
johnmc33Author Commented:
Hi Mimcc,

I got the developers to send me an installation for CR9 merge modules. When I installed on the server I got the error.

"A Crystal Reports job failed because a free license could not be obtained in the time allocated. More licenses can be purchased direct from Crystal Decisions or through the Crystal Decisions Online Store."

I did some digging through your previous answers so do I have to go back to developers again ???? or is their a way round this. I have a version of CR9 with Product Key here. any way I can use this?
Also, one my web server I have CR10 redists already installed. Would this be causing a problem?
I am thinking about wiping all CR's off the machine and reinstalling in order ... 9 then 10.
what do you think?

John
0
 
mlmccCommented:
When you install it should ask for the product key.  You can use your key.

CR9 and 10 are supposed to be able to be installed on the same machine.

If you check the link I provided above, there is a licensing file.

mlmcc
0
 
johnmc33Author Commented:
Thank you so much.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 6
  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now