I have installed a new computer running MS XP Pro with SP3. It has 1 local printer and 2 network printers. after about a week, end user started getting this error message and all the printer icon's were missing from the "printer and faxes" page. If I manually start the printer spooler service the icons come back, but if i try to print or open properties I get this error message again and the service is shutdown. I tried a hot fix from Microsoft without seccess, and most of the solutions I have found on the internet refer to exchange server.