troubleshooting Question

Transferring SBS 2003 to a new controller and drives with ShadowProtect

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Joshua7Flag for United States of America asked on
StorageSBSDisaster Recovery
15 Comments1 Solution687 ViewsLast Modified:
I am working on getting a project done with ShadowProtect, and am having substantially unimpressive results. I'd like to hear from people with experience using that product.

I am trying to move from one RAID controller and set of disks to another in the same server. At this point both controllers are installed with drivers, and all disks are visible.

I downloaded an eval of the SBS product, installed it, and then booted their CD into their 'recovery environment'. After providing the drivers via F6, I was able to see all of the disks, create backups of the original volumes, and restore them to volumes on the new disks. HOWEVER, when I booted the machine from the new controller and disks, and attempted to log in (Windows does start and give me the login dialog), Windows logs me right back out.

The ShadowProtect folks have no idea of what's wrong, or how to go about resolving it. As far as I'm concerned, this is a product that DOES NOT WORK.

I discussed this application with their tech people several times in advance, and was assured by them that it would work.

Any ideas out there ?
ASKER CERTIFIED SOLUTION
noxcho
IT Product Manager
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