Antivirus 8.7i, ePO agent 4.5
Servers and PCs running Windows 2000, 2003 sp2 & R2 and Xp Pro sp2 will communicate fine for 1 to 2 weeks and then stop updating the DATS. The list of random non-compliant devices changes.
Once a machine is on the list, it stays until manually updated. McAfee responds with "restart" but some cannot be restarted without down notification-and irritated customers.
It's not a duplicate GUID problem as they are appearing in the ePO console. Occasionally, it is a low disk space issue but usually not. I see posts on McAfee forums suggesting that one toggle the Framework service or restart McShield. All recomendations are manual which is difficult in our 5000 PC and 500 server environment.
Has anyone found a more convenient process for regaining client to server communication other than a restart?