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Outlook 2003 flickers for on user when first opened

When opening Outlook 2003 (accessed through RDP session), it will flicker for one user.  It does not happen with any other programs & he's not sure when it started.  The flickering will last for about 10 seconds then it works as it should.

He also has a fairly new monitor.  He's not sure if the problem started before or after we got this monitor or if it has anything to do with it since it's only one application with the issue.

Drivers are updated.
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TinaSC
Asked:
TinaSC
6 Solutions
 
D_HartupCommented:
Sounds like there's an addin that's messing with the application display. http://blog.techhit.com/5527-how-to-find-and-disable-outlook-2003-add-ins-and-plugins
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TinaSCAuthor Commented:
His COM Add-ins had 2 things in there.  I unchecked one.

The Add-in manager has 4 things checked.  This is the setting for most of us, so I'm not sure what's really important (see attached).

I also looked at the subkeys of Add-ins in the registry which is also in the attached screen shot.

bh-outlook-registery.doc
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Jon BrelieSystem ArchitectCommented:
Does he get a ton of overdue reminders when logging in?  I use Outlook through RDP everyday, and this happens whenever my reminder list gets too long.

It's mildly annoying, but I just ignore it.
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TinaSCAuthor Commented:
I just checked & he said he does not get a bunch of overdue reminders.  It's something we can live with (he's not too worried about momentary flickering) - we were just curious why it would be happening & if there was something we could do about it.
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johnb6767Commented:
Does it happen locally as well, instead of just via RDP?
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TinaSCAuthor Commented:
Good question.  I'll ask him to check on Monday.  We use Outlook through RDP so I don't know.
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TinaSCAuthor Commented:
Just the RDP session.
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johnb6767Commented:
What Experience Options are selected when opening start>run>mstsc? I would disable all......
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TinaSCAuthor Commented:
Themes & Bitmap caching.

On a side note, I have the same things checked with no issues.
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johnb6767Commented:
Could be a video driver on the remote system.... Does it happen RDP'ing from any machine?

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TinaSCAuthor Commented:
I just RDP'd from my machine with his log-on credentials and it looked okay.  I guess it's his graphics card then?
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johnb6767Commented:
Could be.... Was it the same Outlook Profile on teh remote PC, or did you use your OWN UserID on the target?

If you used YOURS, have him log into it from YOUR machine.......

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TinaSCAuthor Commented:
I used his credentials from my desktop
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johnb6767Commented:
I believe the path is the following.......

%userprofile%\Local Settings\Microsoft\Terminal Server Client\Cache

Copy the data in there to a safe backup folder, and retry.... If I remember correctly, this is where RDP caches data from for the logged in user (on the target PC)...

Might just be on something......Thats why I suggest to move the data, and not delete it.....

:)
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johnb6767Commented:
What was the ultimate fix?
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TinaSCAuthor Commented:
I haven't fixed it yet, but am going with your last solution.  I didn't want to keep this question open any longer since it's already been a month.
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johnb6767Commented:
Please let us know how it goes..... Good luck!
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