• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 988
  • Last Modified:

Login to the domain temp profile

I have 3 computers that have been unable to get their profiles from the server.  when they log in it tells them that its creating a temp profile.  we have had to copy the users desktop, favorites, and my documents to the admin desktop delete the users folder.  Log them back in let it create the new profile and copy their info back to the new folder.  I cant find a reason as to why this is happening.
0
SBryden
Asked:
SBryden
  • 4
1 Solution
 
AwinishCommented:
Is it happening for 3 users or all the domain user?
If for three users there might be infection of corruption in the profile,take the backup of the data inside the profile,delete the profile from desktop orif its folder redirection,delete from server too & ask the user to login on system,new profile will be created.
There might be virus/worm which does this kind of activity.
0
 
SBrydenAuthor Commented:
the issue started off with one person then a second person did it a month later, then a third now i just got a call from the domain admin and the first profile and another persons profile did it.  they went a few months with nothing happening.  if i copy the users folder over to the admin desktop and delete the documents and settings folder and login and it creates a new one then recopy the old folder over the new one everything works fine. i have scanned the system with trendmicro and malware bytes and nothing came up but cookie files.
0
 
SBrydenAuthor Commented:
not all the users but it seems to randomly hit a person so far only 4 out of 12 have been hit im waiting on the error that came up to be sent to me. and ill post the exact error that was on the persons machine this has happened to twice now.  
0
 
SBrydenAuthor Commented:
i believe i have found out why these are corrupting.  The users profiles were over 7 gigs when i cleaned up the profiles from being so large none have lost their profiles and they login alot faster now
0
 
SBrydenAuthor Commented:
sorry forgot i had this ticket open.  I solved the issue. the local profile was the cause. some of the files were to large so i moved all the files to the server(ex pst, my documents and desktop files.) and the users have a mapped drive to that locationand they only save files to the mapped drive. so their profiles are no longer crashing since i did this move.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now