fsolutions
asked on
Acrobat 8 Professional in XenApp 5
I have installed XenApp 5 in a test environment on Windows Server 2008 32 bit. Everything is working great except for Acrobat 8 Professional. When I try to launch it from the web interface, everything looks fine, no errors, but the application won't start. All I see is the Server 2008 log off screen for 1 second and then nothing.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
As in the link; http://kb2.adobe.com/cps/404/kb404291.html
There is a known compatibility issue:
1802672 : Unable to create PDF from web capture on Windows 2008 Server (32 and 64-bit)
but you say;
>>When I try to launch it from the web interface, everything looks fine, no errors, but the application >>won't start.
So, is there really no problem while initiating a pdf from IE? If so, could you disable the 3rd party option and retry?
Also, are you positive, you have downloaded the latest version for 32-bit?
One last thing, no AV/firewall setting to block the application?
Best regards.