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RonSanderson17055Flag for United States of America

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Receiving emails twice on my Blackberry Curve.

Ive been receiving my emails from my MS Exchange Server 2007 since I got my Blackberry Curve about 8 months ago.  Now I have installed the BlackBerry Professional Software on my Exchange 2007 server so I can not only receive emails but calendar items as well.
The problem is that I now receive every email twice.
How do I remove the original email account and only keep the Enterprise Activation with my BlackBerry Profession Software?
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LionOfJudah80
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Did you have this email address setup on the Blackberry Internet Service prior to using the Enterprise activation?  If so chances are you still have the emails coming in via the Blackberry Internet Service.  You can log into your Blackberry Internet Service account and simply disable that email account.  The website typically varies depending on your cellphone carrier.  Here are a few of the major carrier BIS websites.

Verizon: https://bis.na.blackberry.com/html?brand=vzw
AT&T: https://bis.na.blackberry.com/html?brand=mycingular
Sprint: http://sprint.blackberry.com/
T-Mobile: http://www.t-mobile.com/bis/

If none of those apply - try going to google and typing in "<cellphone provider> blackberry internet service".
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ASKER

Apparently I didnt use the BlackBerry Internet Service. I went to the Verizon site and requested my password by entering my pin and it email me telling me that I dont have a username and password.

I think maybe I setup a pop account on the blackberry but I cant remember how I did it.
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LionOfJudah80
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Thank you so much. This was 100% the right answer. All is taking care of. Now I can work through my Christmas vacation.