ARCserve 12 doesn't backup mail on 2nd Exchange server without 1st Exchange server online
Posted on 2009-12-21
very strange thing happened to our mail backup.
We had an Exchange 2003 mail server (mail1) on a Windows 2003 server. Its mail was backed-up by another ARCserve server.
Recently we built 2nd Exchange mail server (mail2) on another Windows 2003 (it is a virtual machine on Citrix VS) to replace mail1. We started to backup mail on both mail1 and mail2.
As soon as we finished migration, we started to backup mail on mail2 only. After a while, we think we have moved everything from mail1 to mail2, but not uninstalling Exchange server yet.
We shut down mail1 to see if there's any impact. Then, we found if mail1 is not on, ARCserve mail backup on mail2 doesn't proceed, even expanding mail2 backup folder on ARCserve server takes very long time.
Only way to solve this problem is to keep mail1 on.
ARCserve support seems also having no clue, we still have an open ticket in CA
Any idea will be appreciated.
Deleted by modEEdah, 500 points refunded. - 1/18/2010 7:41:26 AM