troubleshooting Question

DSL Modem won't assign router an IP address

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GaryJayFlag for United States of America asked on
RoutersBroadbandNetworking Hardware-Other
10 Comments1 Solution1334 ViewsLast Modified:
HELP!  I am working with a friend who has a Verizon Westel 6110F Bridge Modem.  We are on the central coast of California. The services assigns DHCP addresses.

The DLink 614+ Wireless Router worked great with the service. It snagged an IP address from Verizon and happily assigned 192.168.1.xx DHCP addresses to connected devices.  The DLink got unplugged for several hours.... so far, no problem. I had the friend plug his computer directly into the Westel 6110F DSL modem and he was up and running.  

Several hours later, I went by. I found the DLINK not plugged in and plugged it in and all lights came on, so far, so good. I then unplugged the PC from the Westel 6110F and plugged it back into the DLINK.  I then plugged the DLINK back into the DSL Modem.

Here's the serious problem. The Westel 611-F DSL modem will NOT assign the DLINK an IP address. I've tried another router and same result. The router simply cannot obtain an iP address from the DSL modem.  Then, I plug the PC directly back into the DSL modem, and the PC can get a DHCP IP address assigned to the PC just fine.

Tried replacing the cable between the DLINK WAN port and DSL modem with a crossover cable, no luck. Tried another straight thru Ethernet cable, no luck. Now I'm back to the original configuration and cables and the issue continues. No problem with the PC getting assigned an IP and gateway address directly from the DSL Modem, but both my router cannot get an address. I've dried using the Router's DHCP Release and Renew buttons. The release says it works, but Renew times out every time.  

Could really use some help here.
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