Terminal Services- Multiple Down Sessions

Posted on 2009-12-21
Last Modified: 2013-12-05
I read about a similair situtaion in the knowledge base, but no answer was given. I already have the UPH cleanup service installed before this problem ever happened & the service is running fine. In my case, I have win 2003 server R2 installed & the down sessions will reach up to 128 then not allow anyone else to login through rdp. In the picture attached, there are a total of 68 down sessions and my terminal server is really slow. The only fix I have right now is to restart the server and these down sessions will all be gone, until they build up again in a few days. Also, if I right click on a down session to reset the session, it will not allow me to. The error says: "Session (x) reset failed. Error 7024 - The requested operation cannot be completed because the terminal connection is currently busy procession a connect, disconnect, reset, or delete operation."

Please let me know if you can think of anything. There has to be a fix for this but this is the only post that came close to my problem, with no resolution posted.

P.S. (All critical and personal data was changed in the picture and server names were changed to protect the innocent).


Question by:david-mclennan
    LVL 3

    Expert Comment

    Try services.msc from CMD  restart terminal server , or stop for while and start and see if you can do batter

    LVL 1

    Expert Comment

    I know you have R2 and not the original version, but this KB article may still be worth investigating.

    Accepted Solution

    I found that the error was with my AntiVirus solution. Kaspersky was causing the whole thing to hang. Once I uninstalled it, it started working great! Wow.... just when I thought antivirus had their stuff together. Looks like I need tobe careful what antivirus I buy next time!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Promote certifications in your email signature

    Has your company recently won an award or achieved a certification? They'll no doubt want to show it off. Email signature images used to promote certifications & awards can instantly establish credibility with a recipient and provide you with numerous benefits.

    The environment that this is running in is SCCM 2007 R2 running on a Windows 2008 R2 server. The PXE Distribution point is running on its own Windows 2008 R2 box. This is what Event viewer showed after trying to start the WDS service:  An erro…
    The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now