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Wireless on laptop connects and disconnects constantly

Posted on 2009-12-21
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Last Modified: 2013-11-09
I have a Dell Inspiron E1505 laptop and at home on my AT&T Wireless Router the computer connects to the internet via the wireless just fine.    On any other wireless it connects, then disconnects and constantly connects and reconnects.  I removed the antivirus (avast), disabled the windows firewall and it continues to connect and disconnect constantly.  I run the windows troubleshooter but it tells me there is an error but provides no details.  Again, at home the wireless works fine on my AT&T Wireless Router.  Any ideas?  Thanks.
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Question by:kim2vp
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17 Comments
 

Author Comment

by:kim2vp
ID: 26101713
I should mention I have tried to use both the broadcom wireless software and just windows to manage the adapter and I have checked that all the drivers and software are up to date.
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LVL 61

Expert Comment

by:HainKurt
ID: 26101819
set all properties of your network card to default, maybe you changed something which is ok for your local wn but not the others...
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LVL 3

Assisted Solution

by:heat_z0ne
heat_z0ne earned 668 total points
ID: 26102234
remove driver and uninstall Wireless card, reboot reinstall driver ,configure it and see if you still get any error
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Expert Comment

by:Jakob Digranes
ID: 26102304
when having problem with wireless disconnects - try checking power settings
Device manager - WiFi card and uncheck "Allow computer to turn off this device ...)
if you have Vista/Win 7 look at power schemes as well - make sure that wireless is set to Maximum Performance in advanced power settings
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Expert Comment

by:Darr247
ID: 26102362
> On any other wireless it connects, then disconnects and constantly connects and reconnects

At these other locations are you the only one connected?

Is there other activity going on there, like microwaves and|or cordless headsets/phones being used?

Are you running off the PA-12 (AC) adapter, or the 6400/E1505's battery?

Which wireless card do you have, exactly?

Have you tried turning off the bluetooth to see if that helps?
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Author Comment

by:kim2vp
ID: 26109401
=At these other locations are you the only one connected?

     Several other computers are connected - they all work fine, i tried disconnecting the other computers so mine is the only one connected but it still just cycles connect/disconnect.  I went to starbucks today with two laptops and the other one connected immediately and mine just connected and disconnected.

=Is there other activity going on there, like microwaves and|or cordless =headsets/phones being used?

no other wireless activity

=Are you running off the PA-12 (AC) adapter, or the 6400/E1505's battery?

I've tried both with the same effect

=Which wireless card do you have, exactly?

Dell Wireless 1390 driver v. 4.170.25.12

=Have you tried turning off the bluetooth to see if that helps?

i dont have bluetooth

thanks
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Expert Comment

by:souquetbressand
ID: 26109449
Did you check the power settings as recommended above?  
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Author Comment

by:kim2vp
ID: 26109477
I checked the power settings and made sure to disable any power saving items but it has not made any difference.

=when having problem with wireless disconnects - try checking power settings
=Device manager - WiFi card and uncheck "Allow computer to turn off this device ...)
=if you have Vista/Win 7 look at power schemes as well - make sure that wireless is =set to Maximum Performance in advanced power settings
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Expert Comment

by:souquetbressand
ID: 26109494
What OS are you running?
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Author Comment

by:kim2vp
ID: 26109707
Windows XP Media Edition with SP3 and I just checked and i have all the updates.
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Author Comment

by:kim2vp
ID: 26109715
I removed the driver for the wireless, reinstalled the driver and I am still having the same issue.
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Assisted Solution

by:Darr247
Darr247 earned 668 total points
ID: 26109972
> I removed the driver for the wireless, reinstalled the driver and I am still having the same issue.

Could you give us a quick rundown on the process used to remove the driver and reinstall it, please?

Thanks.
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LVL 3

Expert Comment

by:heat_z0ne
ID: 26109998
Best thing is to buy USB wireless card , install it and see if you have same problem ( disable original form device manager)

wasting time is wasting money

BOB
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Assisted Solution

by:souquetbressand
souquetbressand earned 664 total points
ID: 26110021
You're not wasting your time.  Here is one solution:

http://support.microsoft.com/kb/910387

And another common solution is:

http://tech.ifelix.net/2000.html

Both have been proven to correct intermittent disconnects.  Please check those solutions and report back with your findings.
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Expert Comment

by:Jakob Digranes
ID: 26130390
problem still persists?

This happens on ALL other WiFi networks, other than the one you have at home?
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Accepted Solution

by:
kim2vp earned 0 total points
ID: 26304003
I did finally get this to work but I had to remove all the drivers that the DELL was installing for the wireless card and use ONLY the windows XP drivers that detected.  Once I was running with ONLY windows XP zero configuration settings would the network connection stay active.  Thanks for all the help.
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LVL 44

Expert Comment

by:Darr247
ID: 26305720
You can mark that (http:#26304003) as the solution, then.

I was still waiting for an answer to my question in http:#26109972 before making more suggestions. It IS possible to load just the drivers from the package Dell supplies, without installing their 3rd party connection manager.
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