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What drivers do I need on my HP Compaq dc5100 SFF?

Hi.  I recently put a fresh install of windows Xp on my computer and formatted the hard drive.  I'm in the process of installing all the new drivers.  When I go to my device manager, I've managed to install all the drivers except for my Ethernet Controller and Universal Serial Bus (USB) controller.  Those two have question marks.  

Which and where are those drivers?

This is where I went for all my other drivers:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=473256&prodSeriesId=447279&swLang=8&taskId=135&swEnvOID=1098

BTW, I opened up the computer and it looks like it says Foxcon on the ethernet controller.

Thanks so much for your help.
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rsmitty
Asked:
rsmitty
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2 Solutions
 
Arabia_vnCommented:
It's already there.
Intel Gigabit Network Connection Drivers for Microsoft Windows XP on Driver - Network section. Foxcon does OEM for Intel , i think

For your usb, install
Intel Chipset Support for Microsoft Windows on Driver - Chipset section
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rsmittyAuthor Commented:
Thanks for your help.  I've installed both of those drivers and I still get the yellow ? marks in my device manager next to Ethernet Controller and Universal Serial Bus (USB) controller.  I have also rebooted my computer.
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Arabia_vnCommented:
Then for network, try Intel PRO/1000 GT Drivers for All Operating Systems
for USB, try USB-to-Serial Converter Driver
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rsmittyAuthor Commented:
When I installed the Intel PRO /1000 GT Drivers for all  operating systems nothing happened.  It still shows the yellow question mark for ethernet controller.

As far as the USB is concerned, there is a yellow exclamation mark by the USB controller.

I'm wondering if there's something else I should do?  Is there more info I can give to help?
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heat_z0neCommented:
Right Click on Ethernet card > properties >Details
select "Device instance Id" from drop down menu
you will see like this "PCI\VEN_1002&DEV_4378&SUBSYS_3091103C&REV_02\3&13C0B0C5&0&A6"
now search in google for "VEN_1002&DEV_4378"
Where VEN is vender ID and DEV is device ID
you will find Driver

BOB
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rsmittyAuthor Commented:
From the device manager:

I right clicked on Ethernet Controller which is under Other devices (I don't have Ethernet Card as an option).  I had to then click on Driver, then driver details.  Once I clicked on driver details I got a message that said " No driver files are required or have been loaded for this device."

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heat_z0neCommented:
Ethernet card means  Ethernet Controller  
not driver but ther is tab called " DETAIL" not driver detail
deviceManager.JPG
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PCBONEZCommented:
You installed the drivers out of order.
The USN and LAN depend on the Chipset and so the Chipset driver should be installed FIRST.
It should be the first thing you do after installing Windows.

At the moment Windows contains the drivers but their installs didn't complete properly because the chipset wasn't 'there' when the install routine ran.

Not the the chipset driver is in.
Go into device manager and delete everything with a yellow ?
Reboot.
They should be detected again and it will reinstall the drivers.
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PCBONEZCommented:
USN => USB

A USN driver would be a Helmsman.
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rsmittyAuthor Commented:
Thank you for your help.

I went into the device manager and uninstalled everything that had a question mark.  Once I rebooted Windows, windows recognized the hardware and asked me if I wanted to install by looking for the drivers off of the internet etc.  I canceled those messages and installed the chipset.  Then I installed the ethernet controller and I still had the same yellow question marks.

I know that when I first went about installing the drivers, there were only 4 under the device manager that had the yellow ?.  They were for the audio, video card, ethernet, and USB.  I didn't install in any particular order because I didn't know I had to.  I'm wondering if it would be easier just to do another re-install of windows and start over.  If I do that, could you tell me what order of drivers to install and which drivers I need to use.  I had to guess which drivers to use because there were too many for me to pick from.  I was just hoping it would work.  If one didn't, then I would just install another driver in its place.  I guess that doesn't work very well though.  
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PCBONEZCommented:
The other drivers should come from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=473256&prodSeriesId=447279&swLang=8&taskId=135&swEnvOID=1098
Unless someone has changed the motherboard to a different model....

Foxconn may well be a Red Herring as to the manufacture's ID.
Foxconn is a major supplier of plugs, sockets, & heat-sink type hardware to other manufacturers in addition to making their own and some Intel motherboards.

Does this have on-board video or are you using an add-in card?
.
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rsmittyAuthor Commented:
Thanks for your help.

I have gone ahead and re-installed windows and installed the chipset driver first.  I was then able to get the ethernet controller to work.  I also have the audio working as well.  But I have two yellow ? marks under Other Devices ---- Universal Serial Bus (USB) Controller and Video Controller (VGA Compatible).

I tried to install the graphics driver and at toward the end of the install I get a message that reads:

Error Executing the Specified Program
"c:\swsetup\SP35952\setup.exe"

I click "OK" and then it says:

Intel Graphics Driver for Microsoft Windows 2000/XP
Unable to execute the specified command line!

As far as the USB is concerned, should I try the USB to serial converter driver?

Also, it has on board video.  
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rsmittyAuthor Commented:
Also, I don't know if this makes any difference but I've been doing all of these installs with XP service pack 1.  I am now downloading all the updates for XP.
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PCBONEZCommented:
Yeah, SP1 could hose things up.
Most drivers after SP2 came out assume SP2 is installed.
I should have asked,,,,,,,
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rsmittyAuthor Commented:
After I installed all the latest updates for XP.  All the drivers worked perfect.  Thanks for everyones help.
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