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WSUS Client Unable To Report To WSUS Server

Posted on 2009-12-21
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I had this problem the WSUS client not reporting to WSUS server, I tried run the client diagnostic tool with this error as shown below.
WSUS-Client-Diagnostic-Tool-Erro.JPG
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Question by:aneky
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by:arnold
ID: 26102676
http://blogs.technet.com/sus/archive/2008/08/14/wsus-clients-fail-to-update-with-error-code-0x80190194.aspx
http://www.wsuswiki.com/susfaq

The error seems to deal with the inability of the client to access a file within the selfupdate virtual directory on fileserver i.e. http://fileserver/selfupdate/wident.cab
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by:aneky
ID: 26103380
I check the default website the virtual directory is created as you indicated. But when at the client IE I access http://suserver/selfupdate/wuident.cab, I still get the 404 File Not Found. I attached some IIS settings hope you can advise me.
WSUS-Client-Diagnostic-Tool-Erro.JPG
WSUS-Client-Diagnostic-Tool-Erro.JPG
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arnold earned 1200 total points
ID: 26104231
Why are you showing me the application pool, look in the selfupdate within the default site.
You also have two other websites defined which might be possible that one of them is bound to the IP that fileserver has while the default site is using the all unassigned IPs port 80.

On the 'fileserver' try http://127.0.0.1/selfupdate/wident.cab.  do you get an error or do you get a prompt to download/save the file?
You could enable directory browsing on selfupdate to avoid the download prompt.

if either of the two websites you have defined is bound to the fileserver LAN IP on port 80, that would explain why WSUS clients get the 404 error.
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by:aneky
ID: 26109419
Someone change the default port 80 to 81 as they host another web application that needed port 80 as a result I was unable to dowload it via http://fileserver/wident.cab. Since I can't use port 80 due to another web app is running in the SUS server, what can I do to point the sus client to the right port?
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by:arnold
ID: 26109495
point the client to http://fileserver:81
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by:aneky
ID: 26109916
Connection to server done. But when I run thru the WSUS Client Diag the error still persist but connection to the server passed.
WSUS-Client-Diagnostic-Tool-Erro.JPG
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Expert Comment

by:arnold
ID: 26109977
Are you able to access/retrieve the wuident.cab file from "http://fileserver:81/selfupdate/wuident.cab"?
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by:aneky
ID: 26109991
No issue. I can download the file.
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Expert Comment

by:arnold
ID: 26110038
Then your clients once the GPO update propagates shold start reporting/accessing the wsus server without an issue.
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