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Windows cannot load locally stored profile

Windows SBS 2003
1.Windows cannot load the locally stored profile.
Possible causes of this error include insufficient security rights or a corrupt local profile.
If this problem persists, contact your network administrator.

2.Windows cannot find the local profile and is logging you on with a temporary profile.
Changes you make to this profile will be lost when you log off.

I did check the security rights of the user.  She was in the users group for the domain and also in the remote users group.  It was her workstation so she has logged on many times before.  

Our server did have a hard crash twice recently. And this problem didnt occur until after this.  
FYI, Dell is coming to replace the motherboad and memory. On the server.

1 Solution
Cristiano OrlandiCommented:
Have you tried this ?


Merry Christmas.
kman48185Author Commented:
I guess I left something out of my post.  The problem goes away if we reboot the computer.  
And  I did log on as local admin and did see the local profile there.  BUT i didn't do the other steps yet.  I will try them again when this happens again.

Does the fact that a reboot makes it possible to logon change your mind at all?

This is similar (Microsoft) :

This problem may occur if the directory that is associated with the account has been deleted from the Documents and Settings folder.
Create a New User Account
To create a new user account, follow these steps:

   1. Start the computer in Safe Mode, and then restart the computer.
         1. After the Power On Self Test (POST), press the F8 key.
         2. On the Windows Advanced Options menu, use the ARROW keys to select Safe Mode, and then press ENTER.
         3. When you are prompted to select the operating system to start, select Windows XP <edition>, where <edition> is the edition of Windows XP that you have installed, and then press ENTER.
   2. Log on as Administrator.
         1. On the "To begin, click your user name" screen, click Administrator.
         2. Type the administrator password, and then press ENTER.

            Note In some cases, the Administrator password may be set to a blank password. In this case, do not type a password before you press ENTER.
   3. In Control Panel, click User Accounts.
   4. Create a new user account. Windows makes a new directory for the account in the Documents and Settings folder.
   5. Quit the User Accounts tool, and then restart the computer.
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Can you please try the hive cleanup utility from Microsoft?  I've run into profile issues before and this has helped either fix the problem or ruled out any additional steps in the troubleshooting process related to these items.

Cristiano OrlandiCommented:
Try this:

1. Login with admin user
2. Backup the user profile folder in Documents and Settings on a different location or rename it
3. Delete all the user profile
4. Login again with the user credentials so that the system will recreate the profile folder
5. Logoff and login again as an admin
6. Copy everything form the folder you backed up on step 2 to the newly system created folder BUT NOT Ntuser.dat, Ntuser.dat.log, Ntuser.ini

kman48185Author Commented:
Thank you.
Marked for review.

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