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Windows update error 80070057 kb948465 failed install sp2 for 32-bit

Posted on 2009-12-22
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Windows update error 80070057 kb948465 failed install sp2 for 32-bit
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Question by:RalphS007
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14 Comments
 

Author Comment

by:RalphS007
ID: 26104758
i do not have the CD/DVD.
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LVL 17

Expert Comment

by:Nik
ID: 26104884
Make sure to uninstall AVG, McAffe or Symantec products if you have it on your system.


Did you try renaming the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this
folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

Reboot

You'll lose the history but not important.
http://forums.techarena.in/windows-update/1042130.htm

See this also:
http://forums.techarena.in/windows-update/1042130.htm
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Author Comment

by:RalphS007
ID: 26108064
thanks the renaming of the software distro folder actually worked.
 
well it's actually too soon to say but it has gotten much closer to the finish line than it had gotten before.  Before it was failing within seconds or less.  Now it's actually started the d/l process.
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Author Comment

by:RalphS007
ID: 26108144
nope it failed.
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LVL 17

Expert Comment

by:Nik
ID: 26108257
can you try to scan your windows files for consistency.

SFC /scannow

Have you tried manually downloading SP2 from Windows Site instead of updating through windows update?
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Author Comment

by:RalphS007
ID: 26108260
i now went and read the link from the techarena that you posted, and i followed the steps there, and there was 1 regserv32 that actually registered successfully and the rest that had already been registered and said that it wasn't necessary to register again or something like that.
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Author Comment

by:RalphS007
ID: 26108486
no i haven't tried a manual install.  I'm running scannow now as you suggested.
 
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Author Comment

by:RalphS007
ID: 26114100
scannow was a success but still doesn't allow for the installation to go thru using win update.  So i tried manual download and install and the installer executed sucessfully but haulted the installation process because it said that it didn't support the Portuguese-Brazil language pack and that i'd have to uninstall the language pack to proceed or find a sp2 thing that supported that lang pack.
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Author Comment

by:RalphS007
ID: 26115009
Hey here is a copy of the event logs in csv format.  For some strange reason i can't upload the evtx files to here directly in evtx format.
eventlogs.zip
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Author Comment

by:RalphS007
ID: 26115034

Microsoft Windows [versão 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. Todos os direitos reservados.
C:\Windows\system32>sfc /scannow
Iniciando verificação de arquivos. O processo levará alguns minutos para ser con
cluído.
Iniciando fase de verificação de verificação do sistema.
Verificação 41% concluída.
A Proteção de Recursos do Windows encontrou arquivos corrompidos, mas não pôde c
orrigir alguns deles.
Detalhes incluídos no log CBS.Log windir\Logs\CBS\CBS.log. Por exemplo
C:\Windows\Logs\CBS\CBS.log
C:\Windows\system32>
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Author Comment

by:RalphS007
ID: 26118712
basic translation:
Initiating verification of archives. The process will take some minutes to be completed.
Initiating phase of verification of verification of the system.
Completed verification 41%.
The Protection of Resources of the Windows found corrupted archives, but it could not correct some of them.
 
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Author Comment

by:RalphS007
ID: 26118714
Details can be found in CBS.log
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Author Comment

by:RalphS007
ID: 26118724
cbs.bld contents
2008-04-15 01:57:13, Info                  CBS    Loaded Servicing Stack v6.0.6001.18000 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll
2008-04-15 01:57:13, Info                  CSI    00000001@2008/4/15:01:57:13.781 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73768504 @0x73cf8439 @0x73cd62a3 @0x6f1392 @0x6f1ed4 @0x6f17cb)
2008-04-15 01:57:13, Info                  CSI    00000002@2008/4/15:01:57:13.937 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73768504 @0x73d2e615 @0x73d10dec @0x6f1392 @0x6f1ed4 @0x6f17cb)
2008-04-15 01:57:13, Info                  CSI    00000003@2008/4/15:01:57:13.999 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73768504 @0x73b41a0d @0x73b41794 @0x6f360b @0x6f2be3 @0x6f17cb)
2008-04-15 01:57:14, Info                  CBS    Blocked system sleep; prior state: 0x80000000
2008-04-15 01:57:14, Info                  CBS    Startup: Begin processing, registering for winlogon notification.
2008-04-15 01:57:14, Info                  CBS    Execute state was not set.  Assuming forward primitives.
2008-04-15 01:57:14, Info                  CBS    Startup: current ExecuteState is 0
2008-04-15 01:57:14, Info                  CBS    Startup: Initializing driver operations queue.
2008-04-15 01:57:14, Info                  CBS    Startup: Initializing advanced operation queue.
2008-04-15 01:57:14, Info                  CSI    00000004 CSI Store 2501288 (0x00262aa8) initialized
2008-04-15 01:57:14, Info                  CBS    Startup: Waiting for SC autostart event
2008-04-15 01:57:27, Info                  CBS    Startup: SC autostart event signaled
2008-04-15 01:57:27, Info                  CBS    Setting ExecuteState key to 1
2008-04-15 01:57:27, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0
2008-04-15 01:57:27, Info                  CSI    00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000b, progress = NULL, phase = 0, pdwDisposition = @0xe7fb04
2008-04-15 01:57:27, Info                  CBS    Setting ExecuteState key to 30
2008-04-15 01:57:27, Info                  CBS    Setting ExecuteState key to -1
2008-04-15 01:57:27, Info                  CBS    Setting RollbackFailed flag to 0
2008-04-15 01:57:27, Info                  CBS    Startup: Processing complete. hr: 0x0
2008-04-15 01:57:27, Info                  CBS    Restored system sleep block state: 0x80000000

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Accepted Solution

by:
RalphS007 earned 0 total points
ID: 26296949
i ended up finding the disc and a reformat solved the problem.
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