APC battery failing on power-up

Posted on 2009-12-22
Last Modified: 2013-12-11
I have an SUA1500 just out of box.  I connected the battery and plugged it into the wall to charge it a little before plugging any devices into it.  However, when I do this, I get a constant beeping with approximately a 1 second interval, this beeping is accompanied by both the entire lines of "battery charge" and "load" led's blinking in unison with the beeps.  Occasionally, some of the other led's will blink with them.  The only way to stop this is to unplug from wall and disconnect the battery.
This is a brand new system (have had in possession for about two months, but first time using), what can be done?
BTW, I took a peek on the APC website's knowledgebase and found nothing relevant.  Will try calling when I get a chance today, but am hopeful I can get a solution here first.
Question by:J4sstrom

    Author Comment

    It may be warning that battery is below "warning level" of charge.  I am going to leave it plugged in for a short while to see if it charges and the blinking/beeping stops...
    LVL 12

    Expert Comment

    out of the box, large UPSs from APC needs to be plugged in to a mains outlet (switched on), with the UPS unit left "off", for about 24 to 36 hours.

    after that you can use the UPS unit normally.
    LVL 25

    Accepted Solution

    Sounds like the condition right off the Quick Reference guide, "All indicators are lit and UPS emits a constant beeping ."

    Even if the battery is low is should not be making that much of a fuss.  See if it does the same thing with the battery disconnected.

    I think you will be needing a replacement though.

    Author Closing Comment

    It needed to be replaced, was faulty...

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