need to put www in front of to access web site --sbs 2003

Posted on 2009-12-22
Last Modified: 2013-12-08
Hello I have godaddy website -- I have my own exchange server and dns server and web site --  2003 sbs

I cannot access my site when i type   -- it says service unavailable -
If i put it works?????

Is this a arecord or a cname issue ??  I had my static ip changed by the cable company and when i entered the new ip at godaddy -- i then had to put www in front of the site name to access web site ???

Question by:independencetech
    LVL 77

    Expert Comment

    by:Rob Williams
    Sounds like you have a host record for www. but no "wildcard" which would default all traffic for that domain to the appropriate IP.
    LVL 18

    Expert Comment

    you probably named your internal AD domain the same, "". If so, when you just type, it will try to connect to your DC, instead of your actual website hosted outside.

    Author Comment

    I have one a record   @ points to my ip address

    a cname -- with www points to @

    a mxrecord with  @ points to

    as far as the ad domain being named -- it was working last week -- was able to access without www -- until the cable company made me change my static!!

    thanks again

    LVL 77

    Accepted Solution

    You have to have a wildcard record that points all undefined prefixes to your IP. Some registrars do this by default others you have to set manually. If your static IP changed then somebody had to have made some changes and likely missed that. It may even still point to your old IP.

    Author Comment

    ok -- so a wildcard -- is this a arecord or a cname -- and could you give me a example  -- such as   @ points to or @ points to the ip--  

    and is this a a record or a cname entry

    thanks again rob
    LVL 77

    Expert Comment

    by:Rob Williams
    Sorry independencetech, I was off-line for a few days.
    It depends on who you have your domain registered with a few won't allow you to create the record at all, some have the option to create a Host or A record for, and others call it a wildcard which usually just has a check box to enable a wildcard, enter the domain and then any undefined prefixes or sub-domains are automatically linked to the assigned IP address.

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