troubleshooting Question

Proliant ML350 G3 Server tries to boot from external devices

Avatar of StarfishTech
StarfishTech asked on
StorageStorage HardwareServer Hardware
4 Comments1 Solution1798 ViewsLast Modified:
we have an HP proliant ml350 g3 server running windows 20003 sp2. We installed a SIIG E-SATA PCI controller in the system and have attached an ICY DOCK to the controller. The ICY DOCK holds 1 TB drive. Whenever the drive is attached to the server via the E-SATA controller or a USB cable, the server will not boot. The server normally will tell us that it cannot find a system disk. We have checked the Standard Boot Order in the BIOS and it reads as FLOPPY, CDROM, HARD DRIVE C, PCI NIC. The Controller Boot Order is listed as SMART ARRAY CONTROLLER, INTEGRATED PCI IDE CONTROLLER, SCSI ADAPTER PORT 1, SCSI ADAPTER PORT 2. We've already updated all the drivers and firmware on the server. HP is clueless as to what is going on. Has anyone ever ran in to a situation like this? We find it hard to believe that there is no way to boot this server while having an external drive attached to it.
IT Product Manager
Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros