troubleshooting Question

System Center Configuration Manager 2007 Cross Domain Permissions

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MrNiss99 asked on
Microsoft Legacy OSMicrosoft Server OS
3 Comments1 Solution1003 ViewsLast Modified:

I am working on a Single site deployment of 2007 SCCM for our enterprise. The primary site is installed into our Forest Domain and I have successfully discovered all systems in our 4 child domains. I have also been able to push the clients to our Forest domain machines as well as my local domain machines. Remote tools, assistance and software deployment works for my local domain and the forest domain, however I can not seem to push out the client to any of the other 3 child domains.


I had the admin at one of the other child domains manually install the client on a workstation and it shows up in the collections as a client, but I can not seem to use the remote tools, or push software or anything. I am thinking I just don't have permissions correct or group membership or something.


Here is a portion of the log when I try to use remote tools.

User "BSE\musueraccount-da" at "PHO-SCCM-001" failed to start a Remote Tools session with "childdomainlaptopcomputer".

Solution: Verify that the Remote Tools Client Agent is installed on the client. If the agent is installed and you cannot start a Remote Tools session, use the "Show Status" command on Control Panel, Remote Tools  on the client to verify that the Remote Control Agent is listening on the right protocol.

I have verified that that the remote tools is installed on that machine and enabled.

I am at a loss here, if anyone can provide me with some insight on the correct permissions set up that would be great.


Thank you for your time.
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