Outlook Web Access-Attachments

Posted on 2009-12-22
Last Modified: 2012-05-08
Accessing our company's website to retrieve emails through Web Access, I have encountered only 1 problem: we will get an attachment (usaually a word document) and it says "Display as web page." When this is done, it says we can't save it to disk. The problem is we want to view it as the original word document, makes changes and then save it or convert it to a PDF. Can anyone help us view these word files in their original format under web access so that we can save it as a .DOC or .PDF? If someone comes up with a solution to this, I will raise the point level to 500!
Question by:GadgetDude
    LVL 9

    Expert Comment

    OWA is only a web front- end for email and cannnot perform this type of function. You need to implement TS Web Access or similar, to allow the users to have access to a desktop or shared application such as Word remotely. Alternatively rpc over http and have them run Outlook locally and use their local desktop to do the work. Makes it difficult for copying the file back though.
    LVL 3

    Accepted Solution

    Typically you right click the attachment and save target as...
    I then save it to the desktop edit it and resend it.

    This is with Exchange 2003.
    OWA does not behave nicely with anything othe than IE as well?
    If it persists I would say you have a file assiciation issue
    LVL 3

    Expert Comment

    If what I have suggested doesn't help I can go through file associations, I run a call centre that uses OWA as it's primary email client and they can do most functions with it....
    LVL 2

    Expert Comment

    What you can do is to do the convertion of word into web based. the pdf attachment can be open through the web-based however you may need to use the pdf converter that convert from word to pdf file.
    LVL 3

    Expert Comment

    You can open a word doc and save it as a PDF if you have Office 2007

    Author Comment

    Just to let everyone know: I haven't "abandoned" this question.
    Anybody ever heard of CHRISTMAS!
    I will respond Monday, Dec. 28, 2009.  Until then: I Bid You Peace.
    GadgetDude :)

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