Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Unable to access external harddisk properly when using with Windows Server 2003

Posted on 2009-12-23
3
Medium Priority
?
386 Views
Last Modified: 2013-11-14
I recently bought two WD external harddisks (USB). When I connect them to a Windows Server 2003 system I'm unable to access them properly. Disk management detects the disks and tells me everything is fine. (they are online, formatted ntfs and a driveletter has been assigned.)

Altough disk management tells me everything is fine, I still can't access the disks. They are listed in the windows explorer, but when I try to access them I get the message the system is unable to access them. When I go to the dos prompt and enter the driveletter it says the device isn't ready.

I have found one way to access the disks:
I need to format the disks using Disk Management.
Then I need to logoff and logon to make the disks accessible.

But when I physsicly detach the disks from the system and re-attach them, I  again can't acces them anymore and the only way to make them accessible is by using a reformat. (wich isn't really a option since I need the data on those disks)

Can anyone tell me what I'm doing wrong?
ps: sorry for my language and grammaticle errors. ;-)

Best regards,
Clyde.

0
Comment
Question by:Clyde_Radcliffe
  • 2
3 Comments
 
LVL 47

Expert Comment

by:noxcho
ID: 26112772
Hi Clyde, first of all try to dig in USB controller area. In Device Manager remove all USB controllers (uninstall) while USB devices disconnected. Reboot the system and connect the drive. It will install them again.
Second, test these drives on another machine. Do they behave same in XP or Windows 7 for example?
0
 

Author Comment

by:Clyde_Radcliffe
ID: 26112827
@noxcho

They don't show this behavior in XP, Vista en Windows 7.
I will remove the USB controllers and restart the system tonight.
I willl let you know if it succeeds!
0
 
LVL 47

Accepted Solution

by:
noxcho earned 2000 total points
ID: 26112914
Ok. Good luck. Try also reformatting the drives with third party tool: http://www.paragon-software.com/business/db-server/
Download and install trial. It's fully functional and will let you format the drives. If the problem reproduces even after USB reinstallation find STUBACT.log and BioNTLog.txt files in Drive Backup root folder and post them here. I'll check if anything is wrong with geometry of the drives.
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses
Course of the Month13 days, 19 hours left to enroll

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question