Utimaco SafeGuard - Can't access D:drive after format C: drive

Hi,

 

 We have encrypted harddisk on user's laptop both C: and D: drive. And once we format C: drive to re-install windows, we can't get in thru Drive, it seems still encrypted. What should we do?

 

rgds,

goodviewAsked:
Who is Participating?
 
nobusCommented:
then i would write zero's to the whole drive to erase it
you find that in your disk diag  : http://www.tacktech.com/display.cfm?ttid=287
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nobusCommented:
did you un-encrypt it first?
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goodviewAuthor Commented:
Nop
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