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Windows 7 referenced account is currently locked out

Posted on 2009-12-23
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Last Modified: 2012-06-27
Hello experts

I have a laptop running Windows 7 Pro. There was a bit of something stuck under my '1' key, i ended up typing in my account incorrect until it locked out. As yet, the laptop was just upgraded and has not been connected to a domain.

Windows 7 is asking me for a USB or floppy to unlock. I cannot remember having a usb or floppy during setup to help with unlocking

I cannot find any help on the Microsoft site or on the web in general and desperatley need into this laptop.

any ideas anyone?

Sig
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Question by:sigdoherty
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Expert Comment

by:senad
ID: 26111729
I am not understanding you right :
Has the password already been set (during the installation or otherwise) and then
at logon you typed the wrong one or you did this during the initial setup ???
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Author Comment

by:sigdoherty
ID: 26111738
Hello Senad

The password was set OK. I have been using the laptop running Windows 7 for a couple of weeks until the password was entered wrong and have been locked out

thanks
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Accepted Solution

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senad earned 2000 total points
ID: 26111746
If you know the password then just boot into safe mode and configure passord policy anew...
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Author Closing Comment

by:sigdoherty
ID: 31669387
happy days
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