Windows 7 referenced account is currently locked out

Posted on 2009-12-23
Last Modified: 2012-06-27
Hello experts

I have a laptop running Windows 7 Pro. There was a bit of something stuck under my '1' key, i ended up typing in my account incorrect until it locked out. As yet, the laptop was just upgraded and has not been connected to a domain.

Windows 7 is asking me for a USB or floppy to unlock. I cannot remember having a usb or floppy during setup to help with unlocking

I cannot find any help on the Microsoft site or on the web in general and desperatley need into this laptop.

any ideas anyone?

Question by:sigdoherty
    LVL 22

    Expert Comment

    I am not understanding you right :
    Has the password already been set (during the installation or otherwise) and then
    at logon you typed the wrong one or you did this during the initial setup ???

    Author Comment

    Hello Senad

    The password was set OK. I have been using the laptop running Windows 7 for a couple of weeks until the password was entered wrong and have been locked out

    LVL 22

    Accepted Solution

    If you know the password then just boot into safe mode and configure passord policy anew...

    Author Closing Comment

    happy days

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