Unable to print JPG files

Posted on 2009-12-23
Last Modified: 2012-05-08
Hi all

I am unable to print jpg files from my computer I changed it to a BMP file and it ptints fine and any other files print 0kay but not JPG..  any ideas??
Question by:Pro-ActiveIT
    LVL 1

    Expert Comment

    Are you printing from a specific app?
    What if you re-save the jpg?
    Does it print to an other printer?
    Do other jpg files print?


    Author Comment

    Printing from outlook where the attached I tried saving attachment to desktop and makes no difference the response I am getting is something along the lines of permissions?  It doesent print to either printer on the network...

    I have not tried printing another JPG I will try this and come back to you...



    Author Comment

    aparantly now since the document was changed to a bmp this has unblocked the issue and now all is printing okay... dunno what happebnd there just another Microsoft issue that is totally unanswerable

    Best Wishes & Merry Christmas all from Chris
    LVL 1

    Accepted Solution

    I have had similar issues with jpgs at work.
    Usually what fixes them is opening the file in GIMP/Photoshop and re-saving the jpg.

    Thanks same to you and fam!

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