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No inbound emails to Exchange 2007 after mailbox move

Posted on 2009-12-23
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Last Modified: 2012-08-14
I have installed a new Exchange 2007 Server on Server 2008 64bit. Exchange Version: 08.02.0176.002.  There is an existing Exchange 2003 Server, Version: 6.5.7638.1

I moved a mailbox from Exchange 2003 to Exchange 2007.  Outgoing emails work fine.  Incoming emails do not work.  In ESM I see "EXCH2003-EXCH2007 (Routing Group Connector)  I see all the emails in that queue, they are not moving.

On the EXCH2003 Server I see the following event.

Following master server DN appears to be pointing to a deleted object. This may prevent Exchange Routing Service from functioning properly. Please check your DS setting. <CN=EXCH2007_Bad\0ADEL:6ab56c99-d6f4-4962-9ac1-8127658fa092,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ACME,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=acme,DC=com>

On the Exchange 2007 Server I see the following event

Process edgetransport.exe (Transport) (PID=2472). Configuration object CN=EXCH2003-EXCH2007,CN=Connections,CN=Warehouse,CN=Routing Groups,CN=Warehouse,CN=Administrative Groups,CN=ACME,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=acme,DC=com read from acmedc02.agne.com failed validation and will be excluded from the result set. Set event logging level for Validation category to Maximum to get additional events about each failure.  

I looked in ADSI Edit, and in the following path

CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ACME,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=acme,DC=com

I see nothing!!!  CN=Servers is empty, shouldn't the EXCH2007 Server be there?
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Question by:djohn11
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Accepted Solution

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Mestha earned 2000 total points
ID: 26113350
Looks like the RGC didn't create properly.

Remove it using remote-routinggroupconnector from Exchange Management Shell, then recreate it with new-routinggroupconnector again from the Shell.
You will need to do it twice, once for each direction - don't use the same name for each one!

Simon.
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Author Closing Comment

by:djohn11
ID: 31669467
You are the man!  I removed the 2 connectors, and then added one connector following these directions
http://technet.microsoft.com/en-us/library/aa997292(EXCHG.80).aspx

The mail started flowing immediately!

Thank you!

Happy Holidays!
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Expert Comment

by:Mestha
ID: 26113462
You will need two if you want email to flow both ways. One for Exchange 2003 to 2007 and one for 2007 to 2003.

Simon.
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Author Comment

by:djohn11
ID: 26113485
I have mail flowing in both directions with just one routing group......Is it because I made it bidirecitonal?  Will this cause a problem?
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Expert Comment

by:Mestha
ID: 26113731
If you made it bidrectional, then that is fine. I tend to do them separately myself, but there isn't much difference.

Simon.
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