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XP Stop Error when Printing

Dell Optiplex 755, HP Color Laserjet 3600, Windows 32 bit XP pro SP3, printer is a networked printer via ethernet. Other users have no issues printing to this printer. about 3 days ago this user began experiencing Windows stop errors (BSOD) when attempting to print. BSOD only occurs when attempting to print. On bsod screen asnttdi.sys is mentioned. minidump file attached. no problems using ethernet for other purposes ie. accessing network or internet. When Ethernet cable is NOT attached system will attempt to print and fail normally without bsod. BSOD even occurs when trying to print test page.

Have already tried;
re-installing printer from CD and from HP download
System Restore
seatools, chkdsk /r, memtest, no issues
Dell Chat support - They tried onboard Dell diagnostics (which I hadn't thought of), no hardware issues found. They also tried to reconfigure the spooler paramaters then gave up. (sending restore discs)
EE kb - didn't find good match
googled - asnttdi.sys - didn't find solution
Mini122209-03.dmp
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rettif9
Asked:
rettif9
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2 Solutions
 
rettif9ManagerAuthor Commented:
Oh, and I've already looked in event viewer but didn't find anything that seemed related.
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rettif9ManagerAuthor Commented:
clicking add printer button also causes BSOD never seen that before!
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segurahCommented:
Try changing ethenet irq ... (BIOS)
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uescompCommented:
I would try removing all printer drivers, i have seen this issue occur when a corrupt driver is in the registry try doing these steps to clear the registry.

http://support.microsoft.com/kb/324757

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rettif9ManagerAuthor Commented:
After viewing
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_21718668.html?sfQueryTermInfo=1+blue+print+screen+when 
I searched for windbg and win.dbg in all including system and hidden folders - no luck

pinged cpc2004 waiting to see if he joins discussion.

@ sequrah and uescomp
system is on my bench at the moment. I'm about to install an additional printer to try to duplicate the problem. Thanks for quick response. Will try your suggestions.
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rettif9ManagerAuthor Commented:
@ uescomp,
Do you recommend removing QB pdf printer and other various internal printers added by MS etc.
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rettif9ManagerAuthor Commented:
@ all,
Installed HP photosmart C7280 as a network printer via ethernet. Seems to work normally. This particular printer has mechanical issues. I'm not actually getting any paper out of it just paper jam messages. but no BSODs
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uescompCommented:
Sorry for the late response got jammed up with family during the holidays.

I would remove all printer drivers, this way any new printer installed will have fresh drivers installed (including in the registry).

Hope everything works out for you.
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rettif9ManagerAuthor Commented:
BSODs gradually became more frequent and started happening when not printing. long story short, defective ethernet cable. I had originally ruled this out because network access worked. Problem is solved after much wasted effort. Thanks to uescomp and sequrah for your input.
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rettif9ManagerAuthor Commented:
experts were on track for information I provided. Please see my additional comment in question.
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