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CD Burning Direct to Disk

I have a client that used to be able to burn straight to disk by using the export function in Paperport and would save striaght to a CD-R.  The drive would spin and burn it instantly.  It stopped working a few weeks ago and several IT guys have looked into the issue.  We have tried other scanning programs, we have removed and reinstalled NERO, applied all updates, enabled desktop CD burning for Windows XP Home.  I have also run Spyware and Regisry cleanup on the machine.  

In the past two weeks, we have gotten the computer to burn it twice, but he next day it stops.  The drives are working and I have removed all of the drivers and replaced them with other drivers.  Does anyone have any suggestions on what could be causing the system to fail and/or how can I make this work long term?
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cforbrich
Asked:
cforbrich
1 Solution
 
rindiCommented:
I very strongly advise against burning data to CD's in that way. This is done by "Packet Writing" utilities (Nero's InCD is one, Roxio's DirectCD another). Whenever installing such a burning software I make sure that these Packet writing tools aren't selected and don't get installed. First of all CD's burnt using those tools are burnt using a method that isn't standardized by any iso standard, and that results in them not being readable in many CD drives. Another reason is that packet writing software very often causes problems with the OS, and it can often cause instability and system crashes.

You now have a very good chance to show the user how to use normal burning software (the rest of nero) and burn CD's properly. Uninstall the InCD part of nero.

Also follow the instructions in link below to remove the upper and lower filters from the registry:

http://support.microsoft.com/kb/314060/en-us
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MereteCommented:
Also I'd like to add,  you can use windows xp inbuilt burn tol to burn data CD's.
When you first insert a blank CD into your CD recorder drive, Windows XP opens a dialog box asking if you want to open a writable CD folder.
http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03september16.mspx
dont use cheap cd's often times they fail.

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