I have a client that used to be able to burn straight to disk by using the export function in Paperport and would save striaght to a CD-R. The drive would spin and burn it instantly. It stopped working a few weeks ago and several IT guys have looked into the issue. We have tried other scanning programs, we have removed and reinstalled NERO, applied all updates, enabled desktop CD burning for Windows XP Home. I have also run Spyware and Regisry cleanup on the machine.
In the past two weeks, we have gotten the computer to burn it twice, but he next day it stops. The drives are working and I have removed all of the drivers and replaced them with other drivers. Does anyone have any suggestions on what could be causing the system to fail and/or how can I make this work long term?