iPhone trouble with Exchange - Account not valid, but pulls email and not all contacts
Posted on 2009-12-23
I have a client that has a Windows SBS 2003 server with Exchange 2003 SP2 installed on it. They have had no trouble in the past with email to iPhones, but as of late I am having some difficulty. When I create the account on an iPhone, I get the prompt that the certificate is not recognized for the user at the external domain which is fine because it is looking for a certificate at userdomain.com but that is not the actual mail server. So then I put in the actual Exchange server and I then get a notice at the top that the Exchange account verifiecation failed. The catch is, if I save the account anyway, I then get email just fine and my calendar. I am however missing some contacts. I can't for the life of me figure out why it tells me that the account fails, but then it still connects to the server fine.
I have tried different variations of the username and domain, but in the past it has worked just fine by just adding the info in the field that requests it (such as the domain in the domain field, the username in the username field, etc).