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VMware Accelerated AMD PCnet adapter missing properties

have a VM running windows server 2003 on an ESX 3.5 host. The VMware Accelerated AMD PCnet adapter is missing properties on this particular VM (one of many). I had uninstalled the NIC in device manager while troubleshooting another issue. when it reinstalled, the only properties available are:
1. MTU
2. Network Address
3. TsoEnable

It should have those 3 plus:
External PHY
Full Duplex
IEEE 802.1p Tagging
TCP/IP Offload
TP Mode

The server will grab a DHCP enabled address, but i cannot ping into it nor out of it, and the website it hosts is down, and Officescan is not connectec etc etc.

Thanks
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AHEC
Asked:
AHEC
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1 Solution
 
ryder0707Commented:
Have you tried installing vmware tools?
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AHECAuthor Commented:
they are installed and running
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ryder0707Commented:
Sorry I meant was to reinstall it
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AHECAuthor Commented:
reinstall vmware tools?
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ryder0707Commented:
Yup, all the virtual hardware drivers are from vmware tools, you should try that 1st
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AHECAuthor Commented:
ok, I inherited this network, so i'm not sure where the install file is for vmware tools, i did a repair and it did not change.
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AHECAuthor Commented:
ok...i see the install command from VIC
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AHECAuthor Commented:
ok i uninstalled vmware tools, rebooted, now it seems to be trying to install drivers
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ryder0707Commented:
Yeah that is normal, hope that will fix your problem
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AHECAuthor Commented:
The properties are back but for some reason i cannot add server to domain. cannot ping out etc etc
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ryder0707Commented:
If you look at the VM properties, is the network connected?
What connection method you use? Set it to bridge
and pls also ipconfig/all at the guest OS command prompt and paste the output here
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AHECAuthor Commented:
not sure what you are talking about "set it to bridge" is that on the guest OS? or in VMware. I only have one NIC so not sure bridging what?

Not sure what connection method means either...please explain
thernet adapter Local Area Connection 7:

  Connection-specific DNS Suffix  . : ahec.edu
  Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter
  Physical Address. . . . . . . . . : 00-50-56-9A-21-FA
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  IP Address. . . . . . . . . . . . : 10.127.8.33
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Default Gateway . . . . . . . . . : 10.127.8.5
  DHCP Server . . . . . . . . . . . : 10.127.8.1
  DNS Servers . . . . . . . . . . . : 10.127.8.2
                                      10.127.10.21
  Lease Obtained. . . . . . . . . . : Wednesday, December 23, 2009 5:45:09 PM
  Lease Expires . . . . . . . . . . : Thursday, December 24, 2009 5:45:09 PM
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ryder0707Commented:
At the VM properties, look for the network adapter, you can set the connection type, select bridge to make the VM connection part of physical network
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ryder0707Commented:
Ops sorry, i gave wrong info, i have the idea you are using vmware server
At the VM properties, look for the network adapter, you can set the connection type and connect to the correct vSwitch/Port Group
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AHECAuthor Commented:
Sorry, not following you. I don't see "VM properties". the only thing i can do is right click on the VM from Virtual center and perhaps "edit settings" in there i see the NIC, but no such options exist.
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AHECAuthor Commented:
in VM properties for Network Adapter, there is a "Network Connection" and then a drop down list for "Network Label:". However there is only one option, "VM Network". which is the setting on all my VM's.
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ryder0707Commented:
That seems fine but can you ping gateway at 10.127.8.5 from the guest OS?
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AHECAuthor Commented:
negative, unable to ping gateway
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ryder0707Commented:
If you are sure nothing is blocking or firewall is running on the guest OS
Shutdown the guest, remove the network adapter from the vm and click OK
readd the network adapter to the vm
Start the vm and test it
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AHECAuthor Commented:
negative results
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ryder0707Commented:
How about other VMs connected to the same network? Do they conect fine to network?
Perhaps you need to reset tcp/ip in the guest OS, refer to http://support.microsoft.com/kb/299357
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AHECAuthor Commented:
negative results.
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AHECAuthor Commented:
you did solve what i asked - thank you. I will post new question in different area.
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