Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 898
  • Last Modified:

Error message is displayed when trying to install Virtual PC for Windows 7 Ultimate x64

When double clicking on the Windows6.1-KB958559-x64.msu file, after it has been downloaded from Microsoft, I get the following error message:

Installer encountered an error: 0x80070003.  The system cannot find the path specified.

My PC specs are:

HP Pavilion Elite HPE-090a
Intel i7 Quad Core CPU
8Gb RAM
2 x 750mb SATAII Seagate hard drives
Windows 7 Ultimate x64 Build 7600 (OEM, came pre-installed on new PC)

I have the done the following, but error still occurs:
- Enabled VT in the BIOS (Microsoft's HAV tool confirms this)
- Downloaded and installed Windows XP Mode (success)
- Installed and ran the Windows Install Cleanup Utility - did not fix the error
- Tried various Microsoft KB articles, such as creating c:\users\default folder (did not fix error)

What else can I do?   Thanks.

Capture.PNG
CBS.log
0
bootsnall
Asked:
bootsnall
  • 2
  • 2
1 Solution
 
senadCommented:
Try the MS installer cleanup utility before reinstalling it.
0
 
bootsnallAuthor Commented:
As said in my original post, I tried that, and it didn't work.  Same error message occurs.
0
 
senadCommented:
Try downloading the file once more....Perhaps it is a corrupt installation of some sort ....
0
 
172pilotSteveCommented:
Try right-clicking on it, and running it as administrative user..  EVEN if you're logged in already as administrator, the UAC will get you in strange ways, and the error messages dont properly trap what is really going on!!
-Steve
0
 
bootsnallAuthor Commented:
Thanks senad and steve for your suggestions.  I tried senad's second sugestion of downloading again.  First, I deleted the file, then re-downloaded.  But same error popped up.  I also tried steve's suggestion as well, but when I right click on the file, there is no Run As Administrator menu option.  Which got me thinking.  I had downloaded the file to a network share.  That network share is actually a folder on a Linksys NSLU2 NAS device which runs Linux.  So I copied the file to a temp folder on my local hard drive.  Still no Run As Administrator menu option, but when I double clicked on the file to run it, no error messaages and installed fine.

So for all those people who are pulling their hair out with this, the solution maybe just to ensure the file is located on the same PC you trying to install it onto.  

- brent
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now