Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 516
  • Last Modified:

Sharepoint 2007 - strange search results

First what I did:
- Installed Sharepoint 2007 with SQL 2005 on a Windows 2003 R2 Server (standalone)
- Installed Service Pack 2 for 2007 Office Servers
- created 5 sites each for every department (with different rights)
- created 1 general Document Center for everyone.
- also installed  Acrobat Reader 9.x and configured it for indexing .PDF files (confirmed working)
- joined the server to a domain
- copied some 3000+ files to the Document Center and "checked in" all documents
- did a full crawl
- enabled keyword stemming
- redid the full crawl

My problem:
When I do a keyword search I do not get the expected files in the search result.
E.g. I have three files:  Floorplan MER1 BIZA Versie Apr_2009.pdf,
Floorplan MER1 BIZA Versie Apr_2009.vsd and Floorplan MER1 BIZA Versie Apr_2009.rar

When I do a search on Mer1 1 get all 3 files from above and some other files, however when I search for "floorplan", non of the above files are returned and the results only have other keywords like, "floor" and "floorwalker".

I found out sone strange thing,  when I am logged on locally on the server (local admin) and do a search for "floorplan", I do get results with only the keyword "floorplan".
When I do the same search on my computer but logged on to the Sharepoint with the server's local admin account, I still get result without the above files.

Rightnow I have mixed feelings putting our sharepoint server into production, because I am not confident all documents will be found when we do a search.
So could anyone tell me how I can fix this problem, so that the search results will at least show the 3 above files when I do a keyword search for "floorplan".
0
sontecee2009
Asked:
sontecee2009
  • 7
  • 7
1 Solution
 
mccarthybriCommented:
see about adding the "search best bets" webpart on your search page.  see if that helps

also if you dont have it which im sure you do add the search summary webpart
0
 
mccarthybriCommented:
the search summary gives you the did you mean item

as in search  wint   and it says did you mean wind?
0
 
sontecee2009Author Commented:
Hi mccarthybri, I don't understand how adding a webpart to the page will solve my problem.
My main problem is that the same sharepoint search-query get different results depending if the query is done on the server or on a workstation. Even if I use the same username.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
mccarthybriCommented:
i was trying to come at it from defferant angle.  

i find it odd that you created and ran your sharepoint prior to joining the server to the domain.  what kind of account do you have running your services and searches ?  a domain account or a local server account,  the issue may lie in there somewhere.  
0
 
sontecee2009Author Commented:
The sharepoint (and SQL server) are both using the local administrator or system account.
The idea behind the "standalone install" was not to really be attached to the current domain, because this is gonna change within six months.

One would think that it should be an account issue, however if I use the local administrator account to logon to the sharepoint remotely it still doesn't work.
0
 
mccarthybriCommented:
change all sharepoint services and accounts to domain ones
0
 
mccarthybriCommented:
http://blogs.msdn.com/joelo/archive/2006/08/22/712945.aspx

http://claytonj.wordpress.com/2007/04/23/moss-2007-setup-accounts/

these are botth good reads.  I do bleive your issue lies in that you setup moss with local server admin accounts and not domain accounts and so when you come on as a domain user, you searches are hiding some files that arent allowed to be searched by a regular user and not a portal admin.  Searches are return differant for each user based on if teh items are allowed to be searched by a user based on their permissions.
0
 
sontecee2009Author Commented:
Hi mccarthybri,

I changed the account to a domain-account using the information from the first link.
I also did a reset of the search-index with  a full crawl afterwards.

Doing a new search on the keyword "floorplan" again did result in the same different search result on the server and remote.

I checked the crawl log for the three files Floorplan MER1 BIZA Versie Apr_2009.pdf,
Floorplan MER1 BIZA Versie Apr_2009.vsd and Floorplan MER1 BIZA Versie Apr_2009.rar
and they are alll processed succesfully.

I really do not now whats wrong :-(

0
 
sontecee2009Author Commented:
I just made another Document Center Site, made sure I was member of the Home Owner Sharepoint-group. I uploaded the 3 files (Floorplan MER1 BIZA Versie Apr_2009.pdf,
Floorplan MER1 BIZA Versie Apr_2009.vsd and Floorplan MER1 BIZA Versie Apr_2009.rar
) to the shared documents.
 I am able to see the files in the new DocCentre and the files are "checked-in" . II can also open/read the files.
After the above I did a new Full Crawl.

When I search the new DocCentre ONLY for "Mer1","Apr_2009", "versie" or "BIZA"  I get 3 files. however when I search for the keyword "Floorplan", the searchresult is NIL.

I am beginning to think that there's some Sharepoint masterplan which dictateds that "Floorplan" may not be indexed ;-(
0
 
mccarthybriCommented:
Thats just weird.  try doing floor plan as two words and see if it asks you if you meant floorplan or if it still finds nothing
0
 
sontecee2009Author Commented:
I just tried >>floor plan<<< and the searchresult was also NIL.
0
 
mccarthybriCommented:
okay so the search is now working for both local and remote minus the search for floorplan?  or am I mistaken
0
 
sontecee2009Author Commented:
A few posting ago I said I made a new Site, but I meant I reinstalled the server.
This time I joined the Win 2003 to the domain before installing SQL 2005 and SharePoint 2007 with a domain-account. I made a new Document Centre and uploaded the 3 files, did a full crawl. But alas,
I have the same problem again...

I am thinking of exploring Sharepoint 2010 or another alternative...
0
 
sontecee2009Author Commented:
Just downloaded the Microsft Sharepoint 2007 VHD (test applicance) from the microsoft site and fired it up with the free Virtual Server 2005 SP1.
I uploaded three textfiles: Floorplan MER1 BIZA Versie Apr_2009.txt , Floorplan MER1 BIZA Versie Mei 2009.txt, Floorplan MER1 BIZA Versie Jan 2009.txt
I did a full crawl.
I find the three files within de virtual machine when I do a search on words within the name and words within the text-files, I get all the three files.
When I connect from another PC and login with the same user (local admin) then I won't get results when I use the keyword "floorplan".

I am gonna contact Microsoft to get this solved....



0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 7
  • 7
Tackle projects and never again get stuck behind a technical roadblock.
Join Now