Daza_WIlliams
asked on
How do you investigate the certificate error "This certificate cannot be verified up to a trusted certification authority"
When we utilise a specific website we notice that there is a certificate error displayed.
When we click on it and choose view certificates we are presented with a new certificate window and the general Tab displays "This certificate cannot be verified up to a trusted certification authority" (Please see the attached image).
What do I need to do to correct the problem. As its dealing with a banks website, its important that this mechanism works for piece of mind.
Thanks for your help
Darren.
certificate.jpg
When we click on it and choose view certificates we are presented with a new certificate window and the general Tab displays "This certificate cannot be verified up to a trusted certification authority" (Please see the attached image).
What do I need to do to correct the problem. As its dealing with a banks website, its important that this mechanism works for piece of mind.
Thanks for your help
Darren.
certificate.jpg
ASKER
Wes,
Thank You.
I imported the certificate you generously supplied as suggested and the certificate error has dissapeared.
On this occasion you happily supplied me with a copy of a certificate, but is there a specific way for me to obtain the certificate automatically or download it from Verisign?
This one lasts for a long time , but there may be others that crop up and I won't be able to call on you for all of them.
Ideally I would like to fix the route cause if possible.
Thanks for your help.
Darren
Thank You.
I imported the certificate you generously supplied as suggested and the certificate error has dissapeared.
On this occasion you happily supplied me with a copy of a certificate, but is there a specific way for me to obtain the certificate automatically or download it from Verisign?
This one lasts for a long time , but there may be others that crop up and I won't be able to call on you for all of them.
Ideally I would like to fix the route cause if possible.
Thanks for your help.
Darren
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
In Internet Explorer if you click on Tools ,Internet Option, Content, Certificates,
You will need to add VeriSign Class 3 Secure Server CA into the Intermidaite Certificate Authorities.
I have attached an exported copy of mine but had to change the ext from p7b to txt, to get it to be allowed to do so.
Just import this into the above Intermidaite Certificate Authorities. And it may resolve your issue.
Wes
VeriSignClass3SercireServerCA.txt
IeToolscontentCertificates.jpg