Excel Files do not save to network drive
I am having issues with Vista and windows 7 machines periodically not being able to save Excel files to the Network drive. I get Document not saved when trying to save and then excel creates a temporary file in the directory on the server. Some times the Excel files become corrupt and when trying to re-open the file excel tells me that it can not recover the data because the corruption was to great. I have no dropped packets or tx or rx errors being reported by the switch. The server has nothing in the event logs indicating that there is an issue. In the clients security log I get Event ID 5159, 5157, 4565 fail to audit. Windows filtering platform has block a bind to a local port and windows filtering platform has blocked a packet. I have windows firewall disabled through group policy. I have been wrestling with this issue for about 2 weeks now and I cannot figure this out. It only happens with Excel files. Users have to save the files to there local machines then copy them to the server. Server is server 2008 x64 stan with 45 user cals I have minimal policys setup nothing sofisticated. I have tryed changing registry values on clients for resilancy and suppression Policy with no change to the issue. Office versions in use are 2003 pro and office 2007 enterprise
ASKER
Tried Turning off and uninstalling the AV, that hasnt helped. I really think that this issue may be caused by windows filtering platform. All users experiancing these issues have the same failed audits in there security event log 5159, 5157, 4565 I will try changing the temp location though and see if that helps
ASKER
I am also getting Event ID 5152 in the security logs on the client machines. This issue does not effect windows XP Machines. This problem started all of a sudden about 3 weeks ago in the begining of December. I have made no changes to group policy or ntfs permisions in months so I think we can rule out a rights issue. If I have the client save to another file server the same file not saved and data corruption occurs, this leads me to believe that it is the client that is having the issue and not the server.
All users and machines are on the domain.
All users and machines are on the domain.
Have you tried creating a new, blank Excel file and testing to see if the problem duplicates itself - this will rule out any corruption or permissions issues with the existing files. Let me know.
Also, those Event IDs are f/w related which could be part or all of the issue.
Check, http://www.chicagotech.net/netforums/viewtopic.php?p=6460#6460
and
http://technet.microsoft.com/en-us/library/cc732283(WS.10).aspx
Check, http://www.chicagotech.net/netforums/viewtopic.php?p=6460#6460
and
http://technet.microsoft.com/en-us/library/cc732283(WS.10).aspx
It also appears from those IDs that your firewalls are not disabled. So double check they are off, server too. Disalbing should be listed within the above links.
Did my solution fix the problem?
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You also can create a temp file location on the server for users and then turn off the virus scanner to check that are and see if it helps.
CT