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Microsoft Exchange 2007 won't send e-mails

Posted on 2009-12-24
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Last Modified: 2012-05-08
Hi all,

For the past three days i have had issue with my domain controller, firstly I logged the following call

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_24998038.html

Which i have now resolved (i think)

Then I had issues with Exchange where the Information Store wouldn't start. So i upgraded to SP2 and the IS is now started.

My new issue is that i cannot send any e-mails.

Has any one got any ideas.

Just to let you know my Exchange 2007 skill are quite low.

Thanks in advanced.

Wayne
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Question by:Waynepre
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LVL 74

Expert Comment

by:Glen Knight
ID: 26120164
What's your send connector configuration?
Under Organisation Configuration > Hub Transport > Send Connector.

It might be worth making note if imthe settings and then create a new one.
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Author Comment

by:Waynepre
ID: 26120285
Hi Demazter,
Thanks for your reply,
I have deleted the SMTP and recreated and still have the same issue.
I have just checked the Queue status screen print attached.
Cheers

Untitled-1.jpg
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LVL 74

Expert Comment

by:Glen Knight
ID: 26120304
Can you uninstall avast and then reboot.

Disabling it won't help it needs to be uninstalled.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
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Author Comment

by:Waynepre
ID: 26120328
cool no worris uninstalling now...
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Expert Comment

by:Glen Knight
ID: 26120351
You can also disable the avast connection limit by changing the default value from 20 to 0

MaxConnections      20      The default concurrent connection limit is 20 (for mail & news together). If the limit was exceeded, you would see the line Closing connection due to MaxConnections into aswMaiSv.log file. This limit exists not to save resources, but to prevent connection looping in strange configurations, so the user can increase it without worry to, for instance, 50. The value 0 disables the limit.

This setting is in the avast ini file under MaxConnections, you can find the ini file in:
C:\Program Files\ALWIL Software\avast4\Data\avast4.ini
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Expert Comment

by:Glen Knight
ID: 26120353
Sorry the MaxConnections value should be listed in the MailScanner section.
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Author Comment

by:Waynepre
ID: 26120359
I have just uninstalled the antivirus and just rebooted if this works then i will reinstall and make changes to the ini file :) thank you.
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Expert Comment

by:Glen Knight
ID: 26120440
Let me know how it goes.
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Author Comment

by:Waynepre
ID: 26120549
Server is still rebooting its been applying computer settings for 46 mins since removing avast.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 26120567
Hmmm.... Sounds like a DNS problem?
Is it set to use only a valid Windows DNS server?
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Author Comment

by:Waynepre
ID: 26120577
Ok finally got in and the Information Store has not start nor will it start.
Yes its only using a valid windows DNS Server
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Expert Comment

by:Glen Knight
ID: 26120584
Interesting.
Re-apply SP2 now you have uninstalled Avast!
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LVL 3

Author Comment

by:Waynepre
ID: 26120587
ok will install SP2 now :D
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Author Comment

by:Waynepre
ID: 26120731
ok i tried to reinstall but getting this message

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>cd desktop
C:\Users\Administrator\Desktop>setup.com /mode:upgrade
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be upgraded
Hub Transport Role
Client Access Role
Mailbox Role
Management Tools
Performing Microsoft Exchange Server Prerequisite Check
Hub Transport Role Checks ......................... FAILED
Setup cannot continue with the upgrade because the 'beremote' () process (I
D: 1472) has open files. Close the process and restart Setup.
Client Access Role Checks ......................... FAILED
The Distributed Transaction Coordinator service must be started before Setu
p can continue.
Setup cannot continue with the upgrade because the 'beremote' () process (I
D: 1472) has open files. Close the process and restart Setup.
Mailbox Role Checks ......................... FAILED
Setup cannot continue with the upgrade because the 'beremote' () process (I
D: 1472) has open files. Close the process and restart Setup.
 
The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.
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Author Comment

by:Waynepre
ID: 26120736
I am going to stop all the MS Exchange services
 
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Author Comment

by:Waynepre
ID: 26120767
Not all services will stop, will try to reboot computer
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Author Comment

by:Waynepre
ID: 26120874
Still no luck :(
0
 
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Author Comment

by:Waynepre
ID: 26127508
Ok, I have collected the server from the office but my issue is now I need to backup one of the mailboxes. Is there any way that i can backup one of the mail boxes to a pst file or something along those lines.
I am preparrd to rebuild this server and start from scratch. But i must back this mail box first.
many thanks
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Expert Comment

by:Glen Knight
ID: 26127524
You have 2 choices.

Either using outlook and export the mailbox to PST or use the export-mailbox command as per: http://technet.microsoft.com/en-us/library/bb266964(EXCHG.80).aspx
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Author Comment

by:Waynepre
ID: 26130888
Hi Thanks for the repy i desided to put antoher HDD into the server and reinstall SBS 2008. Is their away that i can import the exchange database so i can retreive all of the e-mail accounts etc?
If so what is the best way to do this?
Many Thanks
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Accepted Solution

by:
Glen Knight earned 1000 total points
ID: 26132351
The only way is with a 3rd party tool like Kernel EDB: http://www.recovermails.com/exchange-edb-recovery.html
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Author Closing Comment

by:Waynepre
ID: 31669817
Thank You
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