Firefox Not Executing WiFi Redirect URL for Starbucks HotSpots

Posted on 2009-12-24
Last Modified: 2013-12-07
Redirect to login page does not appear when launching browser. No matter if I refresh the page, run NUMEROUS "reset network adapter" batch files, delete all cookies and history, disconnect and re-connect in the Network Connections, close and re-open browser a million times, it will not redirect to the portal sign-in page. I typically am able to finally reach it with Internet Explorer after about ten tries. But Firefox will not redirect at all. What is wrong? I am using Windows Vista Home Premium, SP2, Firefox 3.5.6. and Internet Explorer 8. I am fairly computer savvy, but this one has me stumped.
Question by:david323
    LVL 10

    Accepted Solution

    Did you try flushing your DNS cache (C:\>ipconfig /flushdns from a command prompt)? Are you doing a DNS redirect, IP Redirect or a HTTP redirect? This website should give you some insight as to where to look for answers ( I am assuming you are speaking from an engineers point of view.

    From a clients point of view, ICMP packets are enabled by default in Windows. (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters - EnableICMPRedirect "dword value "1"). Perhaps the value is "0"...needs to be "1". Try pinging the redirect. Also, is there a certificate issue? In Firefox Tools>Options>Advanced>Encryption - be sure to have SSL 3.0 AND TLS1.0 selected and under Certificates - Select one automatically. Under Validation, select to validate all certificates (tokens). The SSL and TLS settings should be the same for IE under Tools>Internet Options>Advanced. Try changing the security setting from medium high to medium in IE. Trusted sites???

    You can try disabling the firewall software and testing. Spyware\Malware blockers will prevent redirects unless you set to allow.


    Author Comment

    Thanks for your patience over the holidays. I did try all the things you mentioned. There does not seem to be one issue that resolves it. I do not know what type of redirect it is. Whatever Starbucks WiFi hotspots use. All your ideas are worthwhile, however, this appears to be a Firefox design problem. Firefox always loads the cached home page and will not accept the redirect request and take you to the sign-in portal page for the hotspot. Internet Explorer seems to handle it much better. So that is what I am doing, using Internet Explorer to get connected, then switching to Firefox. They need to fix Firefox to be able to handle redirect requests.

    Author Closing Comment

    This question really has no answer. It is a Firefox design problem. Firefox needs to be improved. Points awarded anyway.

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