I need help finding a way to confirm my predication regarding my laptop mouse problem.

Posted on 2009-12-26
Last Modified: 2013-12-09
My laptop mouse intermittently clicks on its own while I am typing, which is extremely annoying when trying to type code or a paper. I am pretty sure that this is a hardware problem, but I need a way to confirm that it is not a driver or OS issue so that when I call up Dell I don't get blamed for causing it with my self-installed Windows 7 OS that didn't come with the computer.

How can I confirm that this is a hardware problem and not a driver, software, or OS issue?
Question by:akromyk4
    LVL 11

    Expert Comment


    Do you have a touch pad on your laptop? It could be that you are touching it a little bit when you type. This would only be if you are using the keyboard on your laptop and not a keyboard plugged to it.

    Do you have a wireless mouse? Try changing channel and/or secure it to your sender. It could be someone in your neighbourhood has a mouse like yours and their signal gets interfered with yours.
    LVL 8

    Accepted Solution

    Check your device manager (Right Click My Computer icon -> Properties -> Hardware -> Device Manager) check the mice and other pointing devices or anything else in there is in a trouble state (yellow triangle with an exclamation point in it).  Also you could try and download the Dell drivers for your touchpad from the Dell site assuming they have Windows 7 driver for your model.

    Also some models may have a physical off button that you can select to deactivate the mouse touch pad.

    Author Closing Comment

    I think I was just missing the Windows 7 drivers. I went to the Dell site and updated them. So far everything appears to be working well.

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