troubleshooting Question

Blank page from printer

Avatar of Norma Posy
Norma PosyFlag for United States of America asked on
Printers and ScannersRouters
3 Comments2 Solutions235 ViewsLast Modified:
A friend has a Lexmark X75 printer. It has not been used in some time. I hooked it up and tried it out. The page come out without a single mark on it, but you can hear the print heads moving back and forth, line by line. Tried with both a .txt and a .doc document.

There is a little picure of the ink cartridges which comes up on the monitor when I send a print job to the printer. This little picture seems to say that there is adequate ink in the cartridges.

I went to the Lexmark webpage for advice. "Contact us" got me an offer to answer my question for 20 bucks! I never saw that kind of thing before.

Question: Are the ink cartrridges probably dried up from disuse?

As you know, those cartridges are expensive. I'd like to be confident about this before I tell my froend to go buy new cartridges.
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