USB - The system cannot find the file specified
Greetings:
My client is running a Windows 2008 standard OS. We have several 1TB USB external drives attached for backup. (We're using Acronis v10, but I don't think that's relevant). The last drive (Toshiba) was installed on 19 December, and after installing Acronis' "Snapapi.setup" driver updater, all was well.....for about 4 days.....
Now, EVERY time I try to run the backup, it fails with the message, "The system cannot find the file specified."
More info: I don't think this is an Acronis issue....
1. When I go into the Disk Management mmc, I see the USB listed as "unknown / uniitialized" A box comes up saying, "You must initialize the disk". Attempting to initialize the disk also results in the "The system cannot find the file specified" error.
2. Strangely, the drive is listed in My Computer, but is still showing files I have tried to delete.
3. Trying to Format the drive results in nothing happening.
4. For the first 4 days, I *did* notice that every time the backup ran, Windows displayed the message, "installing new drivers" for the USB drive.
I've seen this issue bouncing around Google for Vista, but have not been able to find an answer yet.
Please help! :)
Jim
My client is running a Windows 2008 standard OS. We have several 1TB USB external drives attached for backup. (We're using Acronis v10, but I don't think that's relevant). The last drive (Toshiba) was installed on 19 December, and after installing Acronis' "Snapapi.setup" driver updater, all was well.....for about 4 days.....
Now, EVERY time I try to run the backup, it fails with the message, "The system cannot find the file specified."
More info: I don't think this is an Acronis issue....
1. When I go into the Disk Management mmc, I see the USB listed as "unknown / uniitialized" A box comes up saying, "You must initialize the disk". Attempting to initialize the disk also results in the "The system cannot find the file specified" error.
2. Strangely, the drive is listed in My Computer, but is still showing files I have tried to delete.
3. Trying to Format the drive results in nothing happening.
4. For the first 4 days, I *did* notice that every time the backup ran, Windows displayed the message, "installing new drivers" for the USB drive.
I've seen this issue bouncing around Google for Vista, but have not been able to find an answer yet.
Please help! :)
Jim
ASKER
The drive works fine on other machines... It's not broken. I reinitialized and reformated it on a different machine and put it back on the windows 2008. It -looked- ok but now I'm getting an error "the media is write protected" when clearly it's not.... There isn't even a write protect switch on the USB drive. It's not permissions as I cannot change permissions at all because of the "medias write protected" error
Is the drive Password-protected-
Saw this thread http://forums.techarena.in/vista-hardware-devices/1239270.htm - It is a fairly new discussion going on. If that's the problem then boot into XP & remove the protection.
Ravi.
discussion.PNG
Saw this thread http://forums.techarena.in/vista-hardware-devices/1239270.htm - It is a fairly new discussion going on. If that's the problem then boot into XP & remove the protection.
Ravi.
discussion.PNG
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Regards,
Ady