Wife had fallen to an email that indicated a friend had a comment on a picture on her facebook page. Immediately InternetSecurity 2010 started popping up. I was able to remove this offender.
Taskmanager was disabled, but I've fixed that
Malwarebytes found and cleaned several types of problems; adware.starware, hijack.wallpaper, hijack.diplayprperties.
However, I am still battling two issues;
1. Popup window labeled Symantec Email Proxy, "Symantec Email Proxy cannot scan your email messages because your network is not properly configured."
2. Can't browse the interenet.
Ipconfig /all indicates I'm getting an address. I can ping www.yahoo.com
. Two things occur that are odd. There is an audible ding when the ping has hit the far end, then the command window displays the four lines indicating successful reach to the far end. The other odd item I notice is the characters following yahoo.com.
Looking for assistance for either or both my problems. Thanks.