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When trying to print an Internet page I get the following error message:  "Internet Explorer has detected a problem and has to shut down"

Posted on 2009-12-27
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Last Modified: 2013-12-08
All of a sudden (running Windows XP SP3), whenever I try to print a Web Page I get the following message:
"Internet Explorer has detected a problem and has to shut down"
If I elect NOT to send Microsoft the error message I am returned to the Web page (no printing), and if I elect TO send the error message Internet Explorer (version 8) shuts down.  Please help.

Thanks,  Phil
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Question by:psimmonsathome
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Samboy2009 earned 2000 total points
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by:jane_doe
ID: 26130519
i would suggest trying a diffrent browser and see if its happening in it.
firefox is the best option, then opera and google chrome. you can also try maxton, but it is using the same engine is IE soo you could run into the same problem there.

Im assuming uninstalling and reinstalling IE would solve this, or applying the updates from windows update.

please tell me if it still happens with a diffrent browser

Roy
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