outlook email disappear after moving

Posted on 2009-12-28
Last Modified: 2012-05-08

there is one guy in the office created a folder in outlook, he moved some emails to that folder, after a few days, he opened up that folder, the email he previously moved were not there, any ideas?

we are using office07

Question by:mcrmg
    LVL 2

    Assisted Solution

    look likes the guy who create the folder was accidently delete the message. tried to recover the message using advance file recovery. the best way is to keep the message up to 30 days just to be safe incase the messages was accidently deleted

    Author Comment

    We are not using exchange server, we are using pop3, what steps need to take to recover email?

    But, he "claimed" hr did not delete any email....*sigh*

    LVL 15

    Expert Comment

    Does he have archive set to archive email after a certain amount of days? If not, and the messages have been deleted, you will need to try using an Outlook pst data recovery tool. Pop3 does not behave in the same manner as exchange (where you can just go in and recover deleted items). You have to use a 3rd party tool in order to recover deleted emails.

    Author Comment

    I guess the problem is he "claimed" he did not delete them and was "questioning" me why it was gone...... there is no way to prove him delete the email, right?

    Also, if I[ want o recover his email, what would be the spftware to use?  thx
    LVL 15

    Accepted Solution

    Here are a couple of sites for .pst recovery:

    Within Outlook, there is no way to prove that he, or anyone else, deleted the email. I would still check the deleted items folder and look for an archive.pst file to see if the items were archived.

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