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Why is it when I click the Resource Scheduling button I get the error message | 'The operation failed

In Outlook 2003, When I click the Resource Scheduling button I get the error message | 'The operation failed.  Could this be a problem with the users account in Exchange?
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nelsontechs
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nelsontechs
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nelsontechsAuthor Commented:

This did not provide a solution.  My situation does not have anything to do with moving mailboxes or remote sites.

Thanks for trying
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gatekeeper6838Commented:
Here are some possible causes:
-Corrupt profile. Try running Outlook by clicking Start -> Run, then typing "outlook.exe /cleanprofile". If that doesn't fix it, then try creating the user a new MAPI profile using the Mail icon in the Control Panel.

-Corrupt cache. Try deleting the user's OST file located at "C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\Outlook" where USERNAME is the name of the user. Deleting the file will cause the user to re-download a fresh local copy of all his / her exchange data.

-Bad 3rd party add-in. Try disabling 3rd party add-ins. You can disable 3rd party add-ins in Outlook 2003 by following the procedures listed here:
http://blog.techhit.com/5527-how-to-find-and-disable-outlook-2003-add-ins-and-plugins

Try these things and see if any one of these resolves the issue.

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nelsontechsAuthor Commented:
Decided to start with a new computer profile for the user, this fixed the problem.

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