Why is it when I click the Resource Scheduling button I get the error message | 'The operation failed

Posted on 2009-12-28
Last Modified: 2012-05-08
In Outlook 2003, When I click the Resource Scheduling button I get the error message | 'The operation failed.  Could this be a problem with the users account in Exchange?
Question by:nelsontechs
    LVL 15

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    Author Comment


    This did not provide a solution.  My situation does not have anything to do with moving mailboxes or remote sites.

    Thanks for trying
    LVL 6

    Expert Comment

    Here are some possible causes:
    -Corrupt profile. Try running Outlook by clicking Start -> Run, then typing "outlook.exe /cleanprofile". If that doesn't fix it, then try creating the user a new MAPI profile using the Mail icon in the Control Panel.

    -Corrupt cache. Try deleting the user's OST file located at "C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\Outlook" where USERNAME is the name of the user. Deleting the file will cause the user to re-download a fresh local copy of all his / her exchange data.

    -Bad 3rd party add-in. Try disabling 3rd party add-ins. You can disable 3rd party add-ins in Outlook 2003 by following the procedures listed here:

    Try these things and see if any one of these resolves the issue.


    Accepted Solution

    Decided to start with a new computer profile for the user, this fixed the problem.


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